Highway CCTV

The information on this page explains how Highway Closed Circuit Television (CCTV) camera infrastructure and data is used, stored and exchanged by Cornwall Council and its partners. It also describes how long that information is normally kept and the limited circumstances in which Cornwall Council may disclose it.

Where are Highway CCTV cameras in operation?

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Cornwall Council operates Highway CCTV infrastructure on the following locations:

  • Camelford Higher Camera
  • Camelford Lower Camera
  • Carnsew Road, Hayle
  • Chyvelah Bus Gate, Threemilestone
  • College Junction, Pool
  • Cuddra, St Austell
  • Daniels Lane, St Austell
  • Dolcoath Avenue, Camborne
  • East Hill, Pool
  • Eastern Green, Penzance
  • Edgecumbe Icelert
  • Falmouth Bollard 1
  • Falmouth Bollard 2
  • Fore Street, Bugle
  • Fore Street, Bugle
  • Heartlands, Pool
  • Helston Tesco
  • Maiden Green R/A, Truro
  • Morlaix Avenue, Truro
  • Newbridge Icelert
  • Newquay Entry Bollard
  • Newquay Exit Bollard
  • Newquay Road, Truro
  • Penhallick, Pool
  • Penzance Bollard
  • Polmear Road, St Austell
  • Redruth Entry Bollard
  • Redruth Exit Bollard
  • St Annes Chapel Icelert
  • St Austell Bollard (Entry)
  • St Austell Bollard (Exit)
  • St Austell Road, Truro
  • St Clement Vean, Truro
  • Threemilestone Ind Est Junction
  • Tolvaddon Bollard X4
  • Tolvaddon Interchange, Pool
  • Trafalgar Roundabout, Truro (East Side)
  • Trafalgar Roundabout, Truro (West Side)
  • Tregonissey, St Austell
  • Treliske R/A, Truro
  • Tresawles Road, Truro
  • Truro Entry Bollard
  • Truro Exit Bollard
  • Uplands Crescent, Truro
  • Whitstone Icelert
  • Winnards Perch Icelert

and at the following park and ride sites:

  • Langarth, Threemilestone
  • Tregurra, Truro

The Data Controller for all the information you provide on this form is Cornwall Council, New County Hall, Treyew Road, Truro TR1 3AY.  Data Protection Registration Number: Z1745294

If you have any general queries regarding Cornwall Council Highway CCTV, please contact the Customer Services team on telephone number 0300 1234 222 or by emailing roadstransportandparking@cornwall.gov.uk

Cornwall Council operates Highway CCTV systems for the following purposes as part of fulfilling the public task:

  • To aid remote monitoring of Cornwall Council’s transport network and usage in order to keep traffic moving, as per our statutory network management duties outlined in the Traffic Management Act 2004
  • To monitor performance and visually identify any malfunction of authority equipment or assets
  • To monitor vandalism or misuse of council assets
  • To provide evidence to confirm or refute compensation claims with regards to vehicle damage or personal injury as a result of a collision with a rising bollard
  • The detection and prevention of crime (including criminal enforcement)
  • To assist the Local Authority in their enforcement and regulatory functions within Cornwall
  • To assist the Local Authority and their nominated partners (as defined within this document) to undertake statutory duties relating to the highway network as defined under the local Highway Authority and the Traffic Management Act 2004

Cornwall Council does not share or sell this information with any other organisation outside of those listed within the Highway CCTV Code of Practice, nor is it used for marketing purposes.  However Schedule 2, Part 1, Paragraph 2 of the Data Protection Act 2018 permits the disclosure of CCTV data to the police where not releasing it would be likely to prejudice any attempt by the police to prevent or detect a crime, or capture and prosecute a suspect so we may be legally obligated to disclose data gathered by other CCTV cameras in response to valid requests from the police and other statutory law enforcement agencies.  Before we authorise any disclosure, the police have to demonstrate that the data concerned will assist them in the prevention or detection of a specific crime, or in the apprehension or prosecution of an offender.  Each request is dealt with on a strictly case-by-case basis to ensure that any such disclosure is lawful and in accordance with the Data Protection Act 2018.

  • Data is encoded and stored securely at the point of capture. Where required, data is extracted and stored on the secure Cornwall Council network for personal injury claims, property damage claims and criminal investigations
  • Access to your information will only be made to authorised members of staff who are required to process it for the purposes outlined in this privacy notice.

Data is held for a maximum period of 3 months unless there is a pending or current personal injury claim, property damage claim or criminal investigation.

  • Storage Medium: SD Card and External storage drive - Maximum retention period of 3 months
  • Storage Medium: CC network (extracted footage) - Maximum retention periods:
    • Personal Injury claims - 3 years
    • Property damage claims - 6 years
    • Criminal investigation - until such a time as Devon and Cornwall Police advise footage is no longer required of when the data has been passed to the Police

Your personal information belongs to you and you have the right to:

  • be informed of how we will process it
  • request a copy of what we hold about you and in commonly used electronic format if you wish (if you provided this to us electronically for automated processing, we will return it in the same way)
  • object to us using it for marketing or research purposes
  • request that a person reviews an automated decision where it has had an adverse effect on you

If you would like to access any of the information we hold about you or have concerns regarding the way we have processed your information, please contact:-

Simon Mansell, Data Protection Officer, Assurance, Cornwall Council, County Hall, Truro,TR1 3AY

Tel: 01872 326424
Email: dpo@cornwall.gov.uk 

We would prefer any complaints to be made to us initially so that we have the opportunity to see if we can put things right.  However,  if you are unhappy with the way we have processed your information or how we have responded to your request to exercise any of your rights in relation to your data, you can raise your concerns direct with the Information Commissioner’s Office Tel No. 0303 123 1113 https://ico.org.uk/concerns/   

Cornwall Council uses this information for the purposes of assisting the authority and nominated parties to undertake statutory duties relating to the highway network as defined under the local Highway Authority and the Traffic Management Act 2004

The Highway CCTV infrastructure is continuously changing. We endeavour to update this page with the latest locations after Cornwall Council has formally adopted the equipment however, at times there may be a short delay in supplying this information.

For more information on Highway CCTV including how you can apply to access your own data, please refer to our Highway Closed Circuit Television (CCTV) Code of Practice (CoP).