Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Road adoptions Coronavirus notifications

Due to the ongoing covid-19 situation we are all working from home with limited access to the office. Where possible please send any communications via email. Please either send to your case officer or to the highways estates mailbox.

For large documents (up to 2gb) there is the option to upload these via the Councils FtP server. If you have not used this facility before please contact the Estate Roads team to be added to the 'whitelist'. Please note that we are unable to download documents from third party servers.

The following arrangements will be in place until otherwise notified

General Enquiries

We will respond within 10 working days. Please wait at least 10 working days before chasing your enquiry.

Highway Status Enquiries

We will provide information where this is available electronically. We have limited access to information held in our offices and archives at the current time. As a result of this we may not be able to provide certain information. Where we are able to get archived documents it may take longer for us to supply this information. You will received further guidance once we have assessed your application. We will respond within 10 working days. If we are able to provide an expedited service of 48hrs from payment we will let you know. If we cannot provide an expedited service please wait 10 working days before chasing.

Stopping up applications

Applications are being accepted. It may take longer than usual to process your application and carryout consultations. It is likely that stopping up orders will take at least 12 months from application. This may be longer depending on court date availability.

Section 38/278 Technical Approval

The processing of new Section 38 and Section 278 applications has recommenced. Please submit your application by email, Crypshare or SharePoint. Please post one paper copy of each plan to our Bodmin office. We will contact you to arrange payment of your initial application fee.

We will assign to an officer when we have received the fee and all documents.

The officer aims to provide technical comments within 6 weeks. Responses to further submissions will take approximately 4 weeks. Delays may occur due to limitations of working from home. Your case officer can update you on individual applications. Please factor in extra time for the technical approval process. We would suggest that you make applications early.

Advance Payments Code

Under the legislation serving of APC notices will continue as normal. Where contraventions occur Cornwall Council will consider the commencement of prosecution proceedings.