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Paying a parking fine

You can pay a penalty charge notice online, by phone, by post or in person. 

You’ll need the penalty charge notice number and the vehicle registration number when you pay. If you’ve lost your penalty charge notice, we should be able to trace it using your vehicle registration number.  Ring us on 0300 1234 222 or email

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You can’t appeal a penalty charge notice after you’ve paid it.  If you want to challenge your penalty charge notice, complete our online form or write to us within 14 days.

Our civil parking enforcement procedures explain when our staff issue penalty charge notices, how appeals are handled and more.

Use the link below. 

Pay penalty charge notice

If you’re paying after the reduced fee date, you’ll have to pay the higher fee and will need to enter that amount.  Our system automatically rejects the lower fee if you’ve gone past the reduced fee date.

Ring our automated phone system any time by calling 0345 452 4538.

Send the payment slip from your penalty charge notice and the payment to Parking Services, PO Box 664, Truro TR1 9DH.  Don’t send cash.

Please make cheques payable to Cornwall Council. Cheques made payable to Cornwall County Council or Parking Services cannot be accepted. Please also ensure cheques are signed, dated with the relevant PCN number (FA...) either written on the back or on an acompanying letter.  

Your payment counts as being received when it reaches our payment office – not when you post it.  Allow at least two working days for first class post and five working days for second class post for your payment to arrive.

 You can pay your penalty charge at any outlet displaying the PayPoint logo or 

 at any branch of the Post Office.