Town Parking Review - what people told us

Early in 2016 we carried out a Town Parking Review and asked people what they thought about parking in Bude, Falmouth and Penryn, Newquay, Penzance, St Ives, Truro and Wadebridge.

Residents, in many areas across Cornwall, told us that all the parking spaces near their homes are crowded by commuters - while commuters tell us that they cannot find convenient and affordable parking spaces. 

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We also know that some of the spaces on streets within town shopping areas are not being occupied by shoppers, and that the availability of convenient on street parking to be able to pop into shops or into the local bank or post office, is being restricted. 

Many shop owners tell us how their customers find it harder and harder to find somewhere nearby to park whilst they pop in.  We are absolutely determined to listen to these businesses, particularly independent shopkeepers, and help boost their trade by freeing up more town centre parking spaces to allow for shoppers to spend their money locally.

Visitors tell us that in some areas they are put off because of the lack of availability of parking, which, in turn, puts at risk the benefits to Cornwall’s economy through tourism. This situation is set to just get worse and doing nothing would be irresponsible.

Not every town is facing a big problem, so not everywhere needs an intervention – though we do need to keep an eye on the situation to make sure that something introduced in one neighbourhood doesn’t then create a problem in another. There will never be a widely accepted solution which solves all the problems.

We consulted people in the seven areas, early in 2016, in which we heard from nearly 7,000 residents, visitors and businesses.

What people told us confirmed in very stark terms what we already knew:

  • 1,838 residents (42% of respondents) told us they had problems parking near their homes in the daytime, and nearly as many in the evenings.
  • Two thirds of businesses told us of the parking difficulties during the week, and many also at the weekend.
  • Many visitors surveyed on the streets told us that their recent experience of parking was positive.
  • Based on what people told us we developed proposals for parking solutions, for each of the towns, which were agreed by the Council’s Cabinet on 14 September 2016.

We used the results of the surveys to develop proposals for parking solutions in each of the towns.

The results of the initial surveys are summarised below:

We held a further round of discussions about the proposed parking solutions that we are considering between October and December 2016.

Residents', businesses, commuters and visitors were able to let us know what they thought about our proposals at a series of public exhibitions and by completing our survey questionnaires.

We received over 7,600 responses to our Residents' Parking Zone and on-street Pay and Display parking surveys.

As a result of what people have told us through the Town Parking Review, we are proposing introducing changes to parking measures during 2018 including new residents' parking schemes in Penryn, St Ives, Truro and Wadebridge; and changes to waiting restrictions (yellow lines) in Bude, Falmouth, Newquay and Penzance. 

We are not proposing on-street pay and display parking in any of the towns.