Sunday August 14 between 9am-5pm, essential maintenance will be carried out. This will mean anything using mapping or searching for addresses will be unavailable during this time. Please accept our apologies for any inconvenience caused.
There is a different account to manage your Council tax, Business Rates or Benefits account this called a Self-service account. Use the link below to register for a Self-service account to manage these.
Register to manage your Council tax, Business or Benefits account
Once you you have filled in the form below you will be sent an activation email. Please click on the link contained within the email to activate your account. Please do not try to login before you account has been activated or this will lock your account.
If your email provider prevents links opening within email please copy and paste the link into your browser window to activate your account.
All of the information you provide during the registration process will only be used for the purpose processing your registration with the website, Or to fulfil legal or regulatory requirements if necessary.
Providing this information will enable you to comment on planning applications, create e-petitions, participate in traffic consultations, subscribe to page update notifications and waste collection reminders, but your data will not be passed to those systems until you choose to use them.
If you use your website account to submit a comment on a planning application, please note that your name and address will be visible as part of the statutory public register. Anonymous comments are not accepted.
We will not share any of the information you provide during the registration process with any third parties for marketing purposes or store any of your information outside of the European Economic Area.
The information you provide will be held securely by us, and will be retained until you contact us at webmanager@cornwall.gov.uk and ask us to remove it, after which it will be destroyed in a secure manner.
Please note that deletion of website registration details will result in the removal of all your personal information from the website, however comments made on planning applications using registered personal details cannot be deleted and your details will not automatically be removed from the petitions or consultations systems.
All personal information held by Cornwall Council is held safely in a secure environment.
In many circumstances we will not disclose personal data without consent. However when we investigate a complaint, for example, we will need to share personal information with the organisation concerned and with other relevant bodies.
We keep our privacy notice under regular review
More information on Cookies can be found on our cookies page.
You can email us webmanager@cornwall.gov.uk
Please note; This account registration is not formal notification or registration of an address or an update to an address.
If you wish to register a new address, apply to change or modify an address please contact addressmanagement@cornwall.gov.uk, this registration will not update your address with council services.
The map location of your property is held by the Council to assist in delivery of services, particularly the emergency services. Please check that the address is recorded at the correct location by using our mapping service.
Search for your address. If the location is incorrect or you have not found your address please contact us at addressmanagement@cornwall.gov.uk
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