Cornwall’s Libraries are now able to offer book services again by welcoming you at the door but not any further just yet. Order your books online, then go to your nominated library to collect them from the lobby or entrance. You can also return items, with no fines until 30 September. Regular library activities such as story-time sessions will have to wait until we can fully reopen. They can’t go ahead until it is safe. Please keep an eye on our social posts and publicity.

All online services continue. These include:

• Free reservations
• Borrow Box
• Press Reader

If you’ve been longing for a real book in your lap, come back to us from Monday 6 July, opening days and times will vary. Please see opening times below.

Those who use the Information Service for payments and council enquiries should continue to use:

• paypoint facilities
• online options
• telephone options

These have been in place over the last three months. The Information Service remains closed. The click and collect service is only for library books.

Click and Collect from 6 July 2020

Accessibility

• Level access around the rear of the library to the ramp at the front.
• Entrance into the library is through automatic doors.
• There is a disabled parking space to the rear of the building, alternatively there is a public pay & display car park next to the library which has disabled spaces. 
• There are no public toilets at this library.

Council payments taken

Payments for Council services such as Council Tax or Business Rates are taken during opening hours at this location, please have your bill to hand.

For your convenience there are a range of PayPoint and Post Office sites that accept both cash and card payments, with most Post Offices still accepting cheques at no extra cost.  Your account will be updated overnight and many PayPoint stores have longer opening hours, often including weekends, offering greater flexibility and choice. Head over to my area to see which facilities are available to you more locally.

Should you prefer to pay online, please use the links below:

• Pay it - pay your council tax, business rates, parking ticket and more.
• How to pay your council tax
• Council tenants - pay your rent using allpay Payment

Facilities

• Self Service (staff available to help if required)
• 5 Computers with internet access
• Free WiFi available
• Printing, photocopying and desktop scanner attached to a PC
• Local newspapers

Services

• National Concessionary bus pass applications are quick and easy to apply for online.  If you do not have access to the internet they can be processed Monday to Friday during normal opening hours.

Events and activities

• Reading groups 
• Computer classes for beginners
• Special events - we have a wide range of events taking place in libraries including author talks, drop-in events and much more. Find out if there are any special events taking place in a library near you.

Children's activities

• Baby Rhymetime every Wednesday 11am-11:30am
• Lego Club every Wednesday 3.45pm – 4.30pm. Suitable for ages 4 – 12yrs.
• Storytime and craft session on the last Friday of each month at 11am.

Rubbish and recycling

We do not hold any recycling containment but we can order on your behalf or you can order direct using our request recycling equipment / recycling containment online form.

Dog waste bags are available at a cost of £1 per bag of 50.

We do not hold any Seagull Proof Sacks, these are available locally at Helston Town Council.

Useful links

• Find your local councillor