How we will use the information about you?
Cornwall Council has a statutory duty under the Public Libraries and Museums Act 1964 to provide a comprehensive and efficient library service and the information you provide will be used to deliver this service to you. We will only use this information for your membership of the Library and Information Service.
We will share your information with local town and parish councils and community groups who are our contracted partners in delivering the library service.
If you are eligible and choose to use our home library delivery, we will share your information with Royal Voluntary Service or other provider who is contracted to deliver this for us.
We will also share your information with the following contracted suppliers solely for the purpose of providing the library service
- Capita Systems who provide our library management system
- Lorensbergs Ltd who provide our public computer booking system if you use our public computer network
- Bibliotheca Ltd who provide our self service kiosks
- Digital Tech Solutions who provide our telephone messaging service
How long will we keep this information for?
Your information will be kept 24 months from the date you last accessed the service unless there are outstanding loans or charges on your record. In this instance, your information may be kept for up to 84 months in line with Batchelor retention guidelines.