Out of county inter-library loan request

Out of county inter-library loans are items requested from other library services within the UK. If we are unable to supply an item from our own stock, we can try to borrow the item from other public libraries via the out of county inter-library loans service.

Please note. There is no guarantee we will be able to supply the item. We will contact you as soon as we can about your request and let you know if it can be supplied. If the item can be supplied, it will be sent to the library branch nominated by you on the request form below and library staff will contact you to let you know the item is ready for collection. Charges apply to all out of county inter-library loan requests.

The length of time it takes to obtain the inter-library loan may vary depending on the individual item request.  

To help us answer your out of county inter-library loan request, please complete the online form below with as much information as possible.  All fields marked with an asterisk * are required. 

See Library Charges for out of county inter-library requests

When you have finished filling out this form please click the Submit button. Please note, once you have submitted your form you will not be able to review it. We will contact you to let you know if we can supply the item

Out of county inter-library loan request form

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Out of county inter-library loan request

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How we will use the information about you?

 

Cornwall Council has a statutory duty under the Public Libraries and Museums Act 1964 to provide a comprehensive and efficient library service and the information you provide will be used to deliver this service to you. 

We will only use this information for your membership of the Library and Information Service.

 

 

We will share your information with local town and parish councils and community groups who are our contracted partners in delivering the library service.

 

If you are eligible and choose to use our home library delivery, we will share your information with Royal Voluntary Service or other provider who is contracted to deliver this for us.

 

We will also share your information with the following contracted suppliers solely for the purpose of providing the library service

 

  • Capita Systems who provide our library management system
  • Lorensbergs Ltd who provide our public computer booking system if you use our public computer network
  • Bibliotheca Ltd who provide our self service kiosks
  • Talking Tech who provide our telephone messaging service

 

How long will we keep this information for?

 

Your information will be kept 24 months from the date you last accessed the service unless there are outstanding loans or charges on your record. In this instance, your information may be kept for up to 84 months in line with Batchelor retention guidelines.

 

For further information you can view the Privacy Policy.