Courses Available

Our learning offer is open to Cornwall Council staff, those within our family of organisations and public sector employees.  Should you be in any doubt as to whether you are able to access this training, please contact us with the details of the organisation that you work for.

Courses

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Skills development

Non-certificated full day learning is charged at £100 per person per day.  Half day learning is charged at £50 per person.

  • Assertiveness - 1 day
  • Dealing with difficult telephone conversations - 1 day
  • Facilitation skills - 2 days
  • Introduction to coaching – 1 day
  • Introduction to customer care - 1 day
  • Introduction to marketing – 1 day
  • Lean Awareness - 1 day
  • Lean Practitioner - 2 days
  • Minute taking - 0.5 day
  • Preparing for challenging conversations (for managers) - 1 day
  • Presentation skills - 2 days
  • Time management - 1 day

Accredited Programmes

Various fees apply for these ranging from £295 - £525 dependent on the qualification.  Full participation and completed assignments are required.

  • ILM Level 2 Leadership and Team Skills - 3 days
  • ILM Level 3 Award in Front Line Management - 4 days
  • ILM Level 3 Award in Coaching - 5 days
  • ILM Level 5 Award in Leadership and Management - 4 days

Certificates

This will provide a progression opportunity for candidates who have already completed and been certificated for the relevant ILM Award above and are only offerred on a demand basis.

  • ILM Level 2 Certificate in Leadership and Team Skills - 5 days
  • ILM Level 3  Certificate in Leadership and Management  - 5 days

Safety and wellbeing

  • Dealing with Anger, Violence and Aggression Overview - half day
  • Dealing with Anger, Violence and Aggression - 1 day
  • DSE - Display Screen Equipment Assessor's Training - 1 day
  • CIEH Level 2 in Food Safety in Catering - 1 day
  • CIEH Level 2 in Healthier Food and Special Diets - 1 day
  • CIEH Level 3 in Supervising Food Safety in Catering - 3 days
  • Emergency First Aid AOFA - 1 day
  • First Aid at Work AOFA - 3 days
  • First Aid at Work Annual Refresher AOFA - half day
  • First Aid at Work Requalification AOFA - 2 days
  • Health and Safety Level 2 Award - 1 day
  • Health and Safety Supervisors and Managers Incident Investigation - 1 day
  • Health and Safety Risk Assessment - half day
  • Mental Fitness and Dealing with Pressure - 1 day
  • Mental Fitness and Dealing with Pressure part 2 - 1 day
  • Paediatric First Aid AOFA - 2 days
  • Personal Safety and Lone Working - 1 day
  • Principles and Practice of Manual Handling Level 2 Award - 1 day
  • Understanding Workplace Conflict - 1 day

Information technology (IT)

  • ECDL Essentials 4 days - £200 and Extra - 8 days - £300
  • Excel 2016/Office 365 - 1 day
  • Outlook 16/Office 365- 1 day
  • PowerPoint 2016/Office 365 - 1 day
  • Word 2016/Office 365 - 1 day

Project management

  • AMPG Agile Project Management Foundation * – 3 days
  • AMPG Agile Project Management Practitioner * – 2 days
  • Introduction to Project management - 2 days
  • PRINCE2® Foundation, Practitioner or Re-registration * - 5 days

Further Information

For further information or details of dates, venues and costs please contact the learning and development team on: learndevelop@cornwall.gov.uk or 01872 324540.

* for nationally accredited courses, alternative charges apply. Indicative costs range from £550 - £1200 dependent on which qualification is undertaken.  Please contact us for details.

In order to book you will need to complete our Enrolment Form and agree to our Terms and Conditions.