Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Report empty and unused property

The current Coronavirus situation will have an impact across our various functions and involve some change in priorities, including a focus on emergency matters. Whilst we are aiming to maintain customer service there may be a delay in dealing with other enquiries and work during this period.

Empty properties are a wasted resource which could be used for much needed homes. They can be an eyesore or cause other problems. If you are concerned about a property, please complete the form below. Please note:

We need your details, plus an accurate address and details about any particular problems. Photographs and other information would also help. Please send these separately after we have sent you an acknowledgement and reference number.

There may be genuine reasons why a property appears empty but it is not appropriate to pursue. For example:

  • the property is a second/holiday home
  • the owner/s live elsewhere for care, and/or
  • inheritance issues

To ensure efficient and effective use of limited resources we focus on the most appropriate areas and properties. Principally we look at empty properties in main settlements which have most potential to provide homes. We work to engage with and help owners of all empty properties. However, those properties in other settlements and outlying areas may not be followed up or progressed unless there are overriding factors.

* indicates a mandatory field

Report an empty home

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Privacy statement

The purpose for collecting the information is the identification of empty properties and helping to bring them back into habitable use. As part of that purpose, information collected may be shared with the Council, including with Council Tax, but not with other organisations. All personal information held by Cornwall Council is held safely in a secure environment. Any personal information you provide will be held for 2 years.

If you have concerns regarding the processing of the information please contact the Empty Homes Team.

Read the full Privacy Policy.