Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Your health, symptoms and staying safe

Stay alert - help control the virus

To protect yourself and others, when you leave home you must:

  • wash hands - keep washing your hands regularly
  • cover face - wear a face covering over your nose and mouth in enclosed spaces
  • make space - stay at least a metre away from people not in your household

If you are feeling unwell get a test and do not leave home for at least 10 days. 

Find out more about covid-19 testing

Coronavirus symptoms

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss of or change to sense of taste or smell

View the video transcript

The NHS Test and Trace 

Anyone who tests positive for coronavirus will be contacted by NHS Test and Trace and will need to share information about their recent interactions.

This could include household members, people with whom they have been in direct contact, or within 2 metres for more than 15 minutes.

People identified as having been in close contact with someone who has a positive test must stay at home for 14 days, even if they do not have symptoms, to stop unknowingly spreading the virus.

Find out more;

Face coverings

In England, you must wear a face covering by law in the following settings:

  • public transport
  • indoor transport hubs (airports, rail and tram stations and terminals, maritime ports and terminals, bus and coach stations and terminals)
  • shops and supermarkets (places which are open to the public and that wholly or mainly offer goods or services for retail sale or hire)
  • indoor shopping centres
  • banks, building societies, and post offices (including credit unions, short-term loan providers, savings clubs and money service businesses)

From 23 September

  • Customers in private hire vehicles and taxis must wear face coverings 

From 24 September

  • Customers in hospitality venues must wear face coverings, except when seated at a table to eat or drink. Staff in hospitality and retail will now also be required to wear face coverings
  • Guidance stating that face coverings and visors should be worn in close contact services will now become law
  • Staff working on public transport and taxi drivers will continue to be advised to wear face coverings

Find out more about face coverings.

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Mental Health and Wellbeing

Information about Coronavirus or COVID-19 is all over the news on TV and the radio.

This can create feelings of stress and being overwhelmed with the unknown and uncertainty over the spread of the virus. This may include feelings of fear and anxiety, irritability, insecurity or being unsettled, lack of control, trouble sleeping or eating, and excessively checking for symptoms.

Whilst for some people these feelings can be part of daily life, others can find these are disruptive to their everyday living. For more infformation and help please see our mental health and wellbeing pages.

Mental Health support

Residents who were clinically sheilding

Shielded individuals can stop self-isolating but you must still follow social distancing rules.

If you were shielding, you are now able to

  • go to the shops
  • visit places of worship
  • collect prescriptions from your GP's surgery or local pharmacy
  • If you need to work and cannot do so from home, you will be able to return to work as long as your workplace is COVID secure.

Food parcels sent by Government to those shielding have stopped.

Other forms of support will continue, such as:

  • priority supermarket delivery slots
  • help from Cornwall Council, Volunteer Cornwall and the NHS Volunteers Scheme

Other help

If you are vulnerable help is still available!

Contact Volunteer Cornwall
01872 266988
requestforhelp@volunteercornwall.org.uk

We have also produced some information about getting help with food. This covers information on how to get food, ways to safely pay and more. 

Get help with food

Cornwall Link

Cornwall Link connects individuals, families, carers, volunteers, and healthcare professionals with services and social activities in their area. 

It forms part of the Inclusion Matters Partnership led by Cornwall Rural Community Charity (CRCC) also including Disability Cornwall, Inclusion Cornwall and the Digital Inclusion Team at Cornwall Council.

Cornwall Link website

Domestic Abuse

If you are worried about quarantining in a home where you do not feel safe, help is available.  Our local domestic abuse and sexual violence service, Safer Futures, can be contacted online at saferfutures.org.uk or by telephone on 0300 777 4777 (9am – 5pm, Mon – Fri).

You can also contact Cornwall Refuge Trust’s 24hr helpline on 01872 225629 for support outside of those hours.

Safer Cornwall

A wide range of services and support is available throughout Cornwall to respond to concerns about crime, anti-social behaviour and other issues that impact on community safety

Safer Cornwall website