Your health, symptoms and staying safe
Stay alert
We can all help control the virus if we all stay alert. This means you must:
- Stay at home as much as possible
- Work from home if you can
- Limit contact with other people
- Keep your distance if you go out (2 metres apart where possible)
- Wash your hands regularly
Guidance from Government
- Prime Minister's address
- The full Government recovery strategy
- Detailied information on what you can and cannot do
What to do if you have Coronavirus symptoms
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- loss of or change to sense of taste or smell
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Register for support as a clinically extremely vulnerable person
You should register online with the government support service if:
- you have received a letter stating you have a medical condition which means you’re classed as being clinically extremely vulnerable to coronavirus
- you’ve been told by your GP or hospital clinician that you’re clinically extremely vulnerable and need to ‘shield’
Register for government support
or you can call the government’s shielding phoneline 0800 028 8327
Help for people already on the shielded register
Once registered the Government will send you weekly food parcels.
Together, the Council, NHS and Volunteer Cornwall can also help with queries about the food parcels, special dietary requirements, prescriptions and social support if you email covid19@cornwall.gov.uk or call us on 0300 1234 334
FAQs for the clinically shielded
Other help
If you are vulnerable but not in the shielded category, help is still available!
Contact Volunteer Cornwall
01872 266988
requestforhelp@volunteercornwall.org.uk
We have also produced some information about getting help with food. This covers information on how to get food, ways to safely pay and more.
Cornwall Link
Cornwall Link connects individuals, families, carers, volunteers, and healthcare professionals with services and social activities in their area.
It forms part of the Inclusion Matters Partnership led by Cornwall Rural Community Charity (CRCC) also including Disability Cornwall, Inclusion Cornwall and the Digital Inclusion Team at Cornwall Council.
Domestic Abuse
If you are worried about quarantining in a home where you do not feel safe, help is available. Our local domestic abuse and sexual violence service, Safer Futures, can be contacted online at saferfutures.org.uk or by telephone on 0300 777 4777 (9am – 5pm, Mon – Fri).
You can also contact Cornwall Refuge Trust’s 24hr helpline on 01872 225629 for support outside of those hours.
- Central governement support - Support for victims of domestic violence
Safer Cornwall
A wide range of services and support is available throughout Cornwall to respond to concerns about crime, anti-social behaviour and other issues that impact on community safety
Safer Cornwall websiteMental Health and Wellbeing
Information about Coronavirus or COVID-19 is all over the news on TV and the radio.
This can create feelings of stress and being overwhelmed with the unknown and uncertainty over the spread of the virus. This may include feelings of fear and anxiety, irritability, insecurity or being unsettled, lack of control, trouble sleeping or eating, and excessively checking for symptoms.
Whilst for some people these feelings can be part of daily life, others can find these are disruptive to their everyday living. For more infformation and help please see our mental health and wellbeing pages.
Government information
- Staying at home if you think you have coronavirus (self-isolating)
- Staying alert and safe (social distancing)
- How to stay safe outside your home
- How to protect extremely vulnerable people (shielding)
- Get coronavirus support as a clinically extremely vulnerable person
- Find out how to make your workplace COVID-secure
- Contact a GP and order repeat prescriptions online
- Find out what you can do if you’re struggling because of coronavirus
- Self-isolation guidance for patients undergoing testing
- Guidance for disposal of waste for people with suspected Coronavirus
- Latest information and advice
- Coronavirus cases in the UK
- Frequently Asked Questions list
- Tell the NHS about your current experience of coronavirus
- Government launches Coronavirus information service on whatsapp
- Easy read guide to structure and activities at home
- Easy read guidance on PPE
-
Coronavirus (COVID-19): an easy-read guide to looking after your feelings and your body
NHS information
- The NHS Coronavirus webpages provide the latest advice on symptoms of the virus and guidance to follow if you have the symptoms.
- Advice for everyone
- Advice for people at higher risk
- Symptoms and what to do
- Self-isolation if you or someone you live with has symptoms
Public Health England information
Stay alert
We can all help control the virus if we all stay alert. This means you must:
- Stay at home as much as possible
- Work from home if you can
- Limit contact with other people
- Keep your distance if you go out (2 metres apart where possible)
- Wash your hands regularly
Guidance from Government
- Prime Minister's address
- The full Government recovery strategy
- Detailied information on what you can and cannot do
What to do if you have Coronavirus symptoms
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- loss of or change to sense of taste or smell
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Register for support as a clinically extremely vulnerable person
You should register online with the government support service if:
- you have received a letter stating you have a medical condition which means you’re classed as being clinically extremely vulnerable to coronavirus
- you’ve been told by your GP or hospital clinician that you’re clinically extremely vulnerable and need to ‘shield’
Register for government support
or you can call the government’s shielding phoneline 0800 028 8327
Help for people already on the shielded register
Once registered the Government will send you weekly food parcels.
Together, the Council, NHS and Volunteer Cornwall can also help with queries about the food parcels, special dietary requirements, prescriptions and social support if you email covid19@cornwall.gov.uk or call us on 0300 1234 334
FAQs for the clinically shielded
Other help
If you are vulnerable but not in the shielded category, help is still available!
Contact Volunteer Cornwall
01872 266988
requestforhelp@volunteercornwall.org.uk
We have also produced some information about getting help with food. This covers information on how to get food, ways to safely pay and more.
Cornwall Link
Cornwall Link connects individuals, families, carers, volunteers, and healthcare professionals with services and social activities in their area.
It forms part of the Inclusion Matters Partnership led by Cornwall Rural Community Charity (CRCC) also including Disability Cornwall, Inclusion Cornwall and the Digital Inclusion Team at Cornwall Council.
Domestic Abuse
If you are worried about quarantining in a home where you do not feel safe, help is available. Our local domestic abuse and sexual violence service, Safer Futures, can be contacted online at saferfutures.org.uk or by telephone on 0300 777 4777 (9am – 5pm, Mon – Fri).
You can also contact Cornwall Refuge Trust’s 24hr helpline on 01872 225629 for support outside of those hours.
- Central governement support - Support for victims of domestic violence
Safer Cornwall
A wide range of services and support is available throughout Cornwall to respond to concerns about crime, anti-social behaviour and other issues that impact on community safety
Safer Cornwall websiteMental Health and Wellbeing
Information about Coronavirus or COVID-19 is all over the news on TV and the radio.
This can create feelings of stress and being overwhelmed with the unknown and uncertainty over the spread of the virus. This may include feelings of fear and anxiety, irritability, insecurity or being unsettled, lack of control, trouble sleeping or eating, and excessively checking for symptoms.
Whilst for some people these feelings can be part of daily life, others can find these are disruptive to their everyday living. For more infformation and help please see our mental health and wellbeing pages.
Government information
- Staying at home if you think you have coronavirus (self-isolating)
- Staying alert and safe (social distancing)
- How to stay safe outside your home
- How to protect extremely vulnerable people (shielding)
- Get coronavirus support as a clinically extremely vulnerable person
- Find out how to make your workplace COVID-secure
- Contact a GP and order repeat prescriptions online
- Find out what you can do if you’re struggling because of coronavirus
- Self-isolation guidance for patients undergoing testing
- Guidance for disposal of waste for people with suspected Coronavirus
- Latest information and advice
- Coronavirus cases in the UK
- Frequently Asked Questions list
- Tell the NHS about your current experience of coronavirus
- Government launches Coronavirus information service on whatsapp
- Easy read guide to structure and activities at home
- Easy read guidance on PPE
-
Coronavirus (COVID-19): an easy-read guide to looking after your feelings and your body
NHS information
- The NHS Coronavirus webpages provide the latest advice on symptoms of the virus and guidance to follow if you have the symptoms.
- Advice for everyone
- Advice for people at higher risk
- Symptoms and what to do
- Self-isolation if you or someone you live with has symptoms
Public Health England information