Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Public Transport

At this time we are unable to access paper applications. We strongly recommend that you send all renewals and applications to us by email or use our online forms.

As the situation develops, delays may impact our suppliers such as the Concessionary Bus Pass printing company, which may result in further delays. We will endeavour to return to normal service as soon as possible.

Following the Prime Minister's announcement on 10 May, the advice is still to avoid public transport and use other methods of transport where possible. 

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Bus services in Cornwall will operate on a reduced timetable from Sunday 29 March.  

The reduced service is aimed at providing a link for key workers and those who have no other way of making an essential journey, for example to a shop, supermarket or health centre.  

We urge all passengers to check timetables before travelling. 

Find out more about planned public transport service disruptions

Buses are being thoroughly cleaned at the end of each day with regular cleansing of seating areas and handrails at the end of each journey.

Passengers are asked to:​  

  • wash their hands before and after travelling  
  • maintain a 2-metre gap between other people  
  • board vehicles one at a time  
  • not travel if you are unwell  

While the Truro Park and Ride has seen a significant reduction in passengers over the last week, the service is continuing to operate on the usual timetable, providing a link for essential workers, including those at the Royal Cornwall Hospital at Treliske. We will continue to monitor passenger numbers and make amendments to the timetable where appropriate.

Great Western Rail is running a National Key Worker Timetable to provide services for those people identified by the Government as key workers in the response to COVID-19.​  

​This means there is now one service an hour in each direction between Penzance and Plymouth. Branch line services will also operate on a reduced timetable. Intercity trains between Plymouth and London Paddington will run at one an hour. For timetables and updates visit www.gwr.com/check.  

GWR has said it will accept tickets for CrossCountry services between Penzance and Plymouth.   

The Night Riviera Sleeper Service has been suspended until further notice and the sleeper lounges at Penzance and Truro closed to passengers.  

The crossings remain in operation to support key workers and those who need to make essential journeys. Tolls for both the bridge and ferry have been suspended for the next three weeks.

For more information visit www.tamarcrossings.org.uk.   

The airport terminal has been temporarily closed with all scheduled flights suspended. The Aerodrome remains operational, supporting vital activities including Cornwall Air Ambulance, HM Coastguard Search and Rescue and Military operations.  

For more information about flights visit www.cornwallairportnewquay.com   

Both ferries are operating to support essential links for the Roseland community, key workers and emergency services. The St Mawes Ferry is running a reduced timetable with crossings every two hours. King Harry Ferry passengers are asked to stay in their vehicles during the short crossing. For queries email info@falriver.co.uk, for more information on timetables visit www.falriver.co.uk/ferries    

The Scillonian will continue to carry essential freight supplies but will no longer take passengers until further notice. There is a limited Skybus service from Land’s End Airport to transport essential key workers. Flights from Newquay and Exeter airports have been cancelled. For more information visit Isles of Scilly travel website 

All flights have been cancelled until Tuesday 14 April at the earlier – the company will review flights due to take place after 14 April in line with Government guidance.

For more information visit Penzance Helicopters website