Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Benefits support

The Government have announced some additional help for people whose household income has been affected due to coronavirus.

Read our benefits support Coronavirus page to find out about statutory sick pay, claiming council tax support, benefits and extra financial help.

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View the infomation on financial support

Proposals agreed to ensure vulnerable customers who may fall into debt remain supplied with energy while in self isolation.

  • Measures include ensuring prepayment and pay-as-you go customers remain supplied with energy through challenging times and supporting all customers in financial distress
  • industry agreement signed by all UK domestic suppliers and will come into force immediately

Read more about the governement measures