Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Adult Social Care

Service user and carers

Info for adult social care users and carers

Service users and carers information

Care Providers

Information for care providers

Care providers information

Adult social care news

Press releases relating to adult social care

Press releases

Social inclusion fund

Find out about the Social inclusion fund

Social inclusion fund

Continue reading


Adults with social care needs, who need help with their daily living tasks  can call Adult Social Care Access on 0300 1234 131 or should speak to their GP.

Useful documents

Proud to care - community response

People who need care and support in Cornwall are calling on everyone who can, to urgently step up and apply for a role in Cornwall’s care sector.

The call for more carers comes as Cornwall faces an unprecedented demand for care and support during the Coronavirus emergency.

Cornwall Council is mobilising as many workers as it can spare, as well as leading the recruitment campaign, working closely with its arms-length company, Corserv, Volunteer Cornwall , Cornwall Adult Health and Social Care Learning Partnership (CAHSC) and other partners to ensure that the people who need help don’t miss out on vital care.

CAHSC have led work with providers to develop a comprehensive induction programme to ensure that all those who are recruited have the essential skills and knowledge required for the role and there are plenty of opportunities for this to become a permanent role in the future.

Register your interest in care work

Direct payments

We know that those of you who employ staff (personal assistants) will have a lot of questions about the arrangements for laying off / furloughing staff or for paying staff who are sick or self-isolating. Please see our Direct Payments during the Covid-19 outbreak page

Lifeline assisted living

Cornwall Lifeline and Assisted Living is following the guidelines provided by the Government, Public Health England (PHE) and the NHS. As we move forward over the following days and weeks we will update this information as appropriate. 
Lifeline existing customers - Our team are fully operational and remain committed to doing our very best to help you through this difficult time. We are continuing to provide our normal 24 / 7 response to your alarm calls and this will not change.  We may take a little longer to answer your call and we may need to ask you additional   questions than normal regarding your circumstances which will enable us to get you the appropriate help required. 
New Customers - We need to prioritise our resources and this means that we will provide a priority installation service to the referrals we receive from the NHS and Adult Social Care.  We will contact our customers that are affected by this decision and contact will be prioritised by date order of your request.  If you are ordering an alarm privately we strongly recommend that you use our on-line tool and / or select the self-installation option. 
Visiting you at home - Whether we are servicing existing alarm equipment or installing an alarm for new customers we will ask you whether you or anyone in your home have Covid-19 symptoms.  When we visit your home we will ask you to leave the room we are working in, our staff will be using Personal Protective Equipment such as disposable gloves, aprons, and masks to protect both you and themselves from the virus. Thank you for your patience.

Blue badge

Find our statement about Blue badge applications on the parking page