Information about Coronavirus (Covid-19)
Stay alert
We can all help control the virus if we all stay alert. This means you must:- stay at home as much as possible
- work from home if you can
- limit contact with other people
- keep your distance if you go out (2 metres apart where possible)
- wash your hands regularly
Report a concern related to Coronavirus rules
Find help if you’re struggling because of coronavirus
For example, with paying bills, being out of work, or taking care of your mental health.
Find help
I’m finding it harder to cope at home
- Request help from Volunteer Cornwall via email or by calling 01872 266988.
- Inclusion Matters helpline 01872 266383 or The Cornwall Link.
- Email DIAL Cornwall for advice for disabled people, carers & families or call 01736 759500
- Find support getting food or help whilst clinically sheilding
I don't feel safe at home
Safer Cornwall guidance & support- Safer futures support for domestic abuse & sexual violence
- Cornwall Refuge Trust’s 24hr helpline 01872 225629
- Childline 0800 1111
- Samaritan 116123
- Valued Lives Crisis Service phone 01209 901438 option 1
- Your Way has a live chat for age 11-25
I am worried about money
Benefits support Coronavirus page- Council tax support Coronavirus page
- Some benefits aren’t available through the Councilcheck the GOV.UK benefits calculator
- Hardship grants for individuals
- The people hub phoneline
I have a worry about my home
If you are homeless or threatened with homelessness, contact 0300 1234 161 and ask for the Prevention & Engagement team. - Are you a current Council tenant who is concerned about your tenancy? Visit our 'Coronovirus Outbreak' page
- Covid-19 renting guidance for tenants
- Ban on eviction and additional protection for renters
The NHS Test and Trace
This service will help identify, contain and control coronavirus, reduce the spread of the virus and save lives.
From today anyone who tests positive for coronavirus will be contacted by NHS Test and Trace and will need to share information about their recent interactions.
This could include household members, people with whom they have been in direct contact, or within 2 metres for more than 15 minutes.
People identified as having been in close contact with someone who has a positive test must stay at home for 14 days, even if they do not have symptoms, to stop unknowingly spreading the virus.
Find out more;