Essential maintenance will be taking place on a number of online systems on Sunday 24 June between 10am and 5pm. This may lead to some parts of the website being unavailable at times. Apologies for any inconvenience caused.

Social Work Assessments

Essential maintenance will be taking place on a number of online systems on Sunday 24 June between 10am and 5pm. This may lead to some parts of the website being unavailable at times. Apologies for any inconvenience caused.

We undertake an assessment when concerns have been raised regarding your children.

The assessment gives us an opportunity to talk to you and your child(ren) about any problems and, if appropriate, to plan the right help for you to solve these problems.

Your consent must be obtained before undertaking an assessment, it is only when there are concerns about the safety of a child that we undertake an assessment without consent.

We will contact the professionals that have, or  have had, involvement with you and your children, such as your health visitor or child’s teacher. This is so that we gain a better understanding of your and your family’s needs. We will also talk to you about making contact with members of the child’s extended family who might be able to help.

A member of your local team will come to see you about the assessment and ask you for permission to share some of the information that is discussed within the process with relevant professionals.

If during the course of the assessment the worker believes a child or young person may be at risk of harm they have a duty to pass on the information to ensure that no one comes to harm.

You will have the opportunity to review the assessment report and to comment, including correcting any misunderstandings or inaccuracies.

If there is no need for further support the case may be closed.

It may be that you are advised about what help is available in your community.

It may be felt that the right help is offered through our Early Help Services.

It may be that a social care Child Plan is needed to co-ordinate the support we provide.

You will be involved throughout the process and your wishes and needs and those of your child(ren) will be taken into consideration.

Information is stored securely within a Social Care information system in accordance with the General Data Protecton Regulations and the Data Protection Act. You can view our Privacy Statement online and you will get a copy of your assessment.

Everyone has the right to be treated with dignity and respect and must be treated fairly. If you feel that you have not been understood then please tell the worker or their Manager who will listen to you and take your concerns seriously.

If you are unhappy with the assessment please discuss this with the worker in the first instance. If this does not resolve your concerns you may ask to have the matter investigated via the complaints procedure. You can contact the Complaints Manager

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