Pledge and testimonials

Early Help Hub Pledge

  • We put all children and young people at the heart of all we do.
  • We aim to process all requests within 48 hours.
  • We provide a practical, safe and useful service.
  • We listen to feedback from professionals, parents and young people. 

(all identities have been taken out for confidentiality)

“Dear Team, I would just like to say a big thank you for getting back to me so soon. Even just a chat on the telephone with someone that’s willing to listen has given me hope.” – Parent
“Thank you. You are absolutely amazing! That's really helpful. *A has been very supportive so far but is new to the school and is feeling her feet as much as I am I think. Your help is invaluable.”- Parent
“Parent had been into the school and reported how helpful she had found the conversation she had on the phone regarding her son” - Parent
“Thank you very much for listening to me and for the advice, it was really helpful and useful and I will try what you have suggested.” – Parent
“Thank you so much for giving us so much of your time today and the support that you have given us, it is an enormous help” – Parent
“The most useful phone call I’ve had! Positive about suggestions.” – Tregadillet School
“Thank you so much for your help in resolving matters to get this family a FIP intervention “– Education Welfare Officer
“You have really helped me work this out. I needed to talk it through with a professional and it has helped me to decide what to do. Thank you for your help” - Parent