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Carers for adults

What is a carer?

You are a carer if you provide regular and substantial unpaid help to someone who cannot manage without your support. You may not live in the same house, and you do not have to be related to the person you look after.


The person you care for may be:

  • A frail older person
  • Someone with a physical or learning disability
  • Someone with mental ill health 
  • Someone with dementia
  • Someone who has a long-term illness or condition

Would you like a safety net to support you in your caring role? The carer emergency card scheme is designed to provide you with peace of mind that your contingency plans are known to all in case any unplanned emergency occurs.  Please follow the link to find out more.

As a carer, you have a right to an assessment from Adult Care, Health and Wellbeing. This is the first step towards getting support in a range of ways.

If you would like to request a carers assessment, you can speak to the Access Team by completing the Request Help for Adults referral form, via an email to adultcare@cornwall.gov.uk or by calling 0300 1234 131.

Adult Care, Health and Wellbeing provides a range of support for the person you care for and for carers. This support can include:

  • providing paid care workers to help with bathing and dressing
  • providing equipment, meals or adaptations to the home

Services for carers could include:

  • help to have a break from caring
  • counselling
  • help with other responsibilities such as childcare
  • emotional support

Our Services for Carers leaflet tells you more about what help is available, and the third part of it tells you more about Services for carers from Adult Care, Health and Wellbeing.

Please look at our Assistive Technology pages where you will see information about a number of pieces of equipment which may make your lives, and those of the people you care for, a little easier.  Tremorvah Industries also have their own Lifeline Extra service.

For information about your rights please see Carers Rights.

The Council is committed to establishing a carer’s forum and database which will allow you to discuss issues relating to your caring responsibilities with other colleagues. By being on the database you will receive regular information about being a carer.

Cornwall Council Carers Policy Statement

If you would like further information please contact Stuart Cohen on 01872 326930.

Cornwall Carers Service is the central point of contact for carers in Cornwall.

The Carers Helpline number is 01872 266383. All enquiries and referrals go through this number. It is staffed between 8am and 6pm, Monday-Friday and offers out of hours numbers at all other times.

Have a look at the Cornwall Carers Service website to find out more.

Please look at our Caring for Someone page for information about other local organisations who can offer support to carers.  You will also see how to find support groups in your area, and links to a number of websites specifically for carers.

As well as looking at these leaflets on line, ask for them at your local Adult Care, Health and Wellbeing offices, or order them on-line using our online publications order form.

Carers direct

On the Carers direct website you can find information about:



0300 1234 131