Support at home

If you or someone you know needs help with day to day living at home, you can ask for a needs assessment.  This is a chance for us to look at your social care needs and work with you to identify support to help you to live independently. There is no charge for a needs assessment.

You can also search Support in Cornwall to find independent care agencies that provide home support with personal care tasks such as washing, dressing and using the toilet or with housework.  The website includes details of care homes, meals on wheels, voluntary and community groups, organisations and more.

Our Extra help at home when you leave hospital factsheet the support available for people who need extra help at home after leaving hospital.  There is also an easy read version of the factsheet.

Whether you need help when feeling unwell, assistance after a fall or a lifesaving intervention – you can set your mind at rest that you or your loved ones can be helped to find support to stay safe.

Do you or your loved one/friend

  • live alone
  • have no immediate family support
  • come home from a recent hospital discharge
  • had a recent trauma
  • need support to be a carer

Sometimes called Lifeline or button alarm, Alfi (Assisted Living for Independence) is a Cornwall Council service with 24/7 monitoring from a locally based monitoring centre. Find out more on the Alfi page.

Commissioners are also seeking views and feedback from people receiving services, or who may receive services in the future, their carers and families.

Commissioners have produced a short questionnaire that is available below:

Complete the Home Care Survey

A paper copy of the Home Care Survey is available from:

  • your Service Provider
  • Cornwall Council, Adult Social Care
  • NHS Kernow

Adult Social Care Commissioners were at the Royal Cornwall Show, Wadebridge from 8 to 10 June 2017 with other Cornwall Council colleagues and took the opportunity to discuss with visitors their experiences and preferences for receiving support of this type in their own homes.

Further opportunities to seek people’s views that will inform future service design are being developed with other providers that support people in the community such as day services and care homes

A summary of all views and feedback received will be included on this page on completion.