Direct Payment Policy consultation

Direct Payments in Cornwall

Cornwall Council has recently conducted a consultation to hear your views on its approach to Direct Payments.

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A Direct Payment is money offered to someone who has been assessed as having an eligible care need. This allows the person to arrange and pay for their care themselves instead of the Council doing this for them.

Cornwall Council has recently reviewed Direct Payments. We spoke to a number of people who already have a Direct Payment and their carers and organisations who support them. We found that our arrangements were not as clear as they could be.  We have already taken some action including coproducing a new Direct Payment agreement with CHAMPs and disAbility Cornwall & Isles of Scilly.

Building on this work, we have also drafted a new Direct Payment Policy. This will help people to understand:

  • how to get a Direct Payment
  • what they can be used for
  • what is involved in being a Direct Payment holder
  • what checks the Council will make
  • what happens if there are problems

The consultation ran from 10 September 2019 to 15 November 2019 and has now closed.

Now the consultation has finished we will produce a report on the outcome and make a decision about approving the policy. The new policy will be published on the Council’s website. Hard copies will be available for anyone who does not have access to the internet.

Yes. We expect to publish them on our website in early 2020.