Prevention Services

Social Inclusion and Empowering Independence Services

We are pleased to announce the new Social Inclusion and Empowering Independence services that will start on 1 October 2019. Services have been designed based on feedback received through the engagement activities over the last two years. These services will help people with health and wellbeing needs to:

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  • develop a sense of belonging
  • self-manage their health and wellbeing
  • develop skills to help with daily living

Social Inclusion – this service will help people to identify local support networks and activities and to make links in their local community. This will include linking people to volunteers that will offer wellbeing support to people in their own homes and to people leaving hospital. It will also include helping people to identify opportunities to get involved in volunteering and local projects.

Empowering Independence – these services will offer support to people either in their own home, or to people in short term supported accommodation. This will include but is not limited to supporting people with maintaining accommodation, managing domestic tasks, managing finances and budgeting, accessing employment, education and training, and attending health appointments.

Over the last two years we have talked to lots of people about how we could make the services and support better and have completed the necessary process to be able to put the new contracts in place.

There will be changes to the type of support and services that people will be able to access. There will be some people accessing the current services and some staff members that will need to transition to the new services. There will also be some changes to the properties that will be available for short term supported accommodation.

Please be reassured that we are working with the service providers and other partners to make sure that everyone has access to appropriate support and accommodation to meet their individual needs. Please make sure you speak to a member of staff if you have any concerns who will be able to discuss your personal situation with you and what this may mean for you.

We will reveal more information about how to refer and to access the services soon.

Please find information below about which organisations will be delivering the new services.

ServiceAreaService Provider

Social Inclusion Service

Information, advice and help to make links in the community
Countywide Cornwall Rural Community Charity (CRCC)

Empowering Independence Services for people with physical health needs and / or disabilities

Community outreach support (for people in their own homes)

Countywide Home Group

Empowering Independence Services for people with complex and / or mental health needs

Community outreach support (for people in their own homes and supported accommodation (for people who need short term accommodation as well as support)

Area 1 West Penzance and Hayle

Area 2 West to Mid Camborne and Redruth

Area 3 Mid Truro and Falmouth

Area 4 Mid to East  St Austell and Newquay

Area 5 East and North Liskeard, Launceston, Bude and Bodmin 


Home Group


Coastline Housing






Home Group

New Adult Social Care (ASC) Prevention Offer

The Adult Social Care (ASC) Prevention Offer Strategic Commissioning Intentions describe the local approach to commissioning that will promote wellbeing and support independence over the next four years. The intentions draw on evidence including needs data, a review of preventative contracts and engagement with service providers, stakeholders and people who use services. The Evidence Base for ASC Prevention Offer provides more detail on how the intentions have been developed.

From September 2016 to October 2018 we have been engaged with all stakeholders to inform our new Adult Social Care Prevention Offer and service specifications.

People have told us they want to take more responsibility for their wellbeing and wellness, be as independent as possible and be part of their local community.

Please see the reports below summarising all of the feedback gathered during the engagement and consultation co-production sessions and procurement workshops.

Useful links