Commissioning Carers Service

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


Draft Carers Strategy with the new proposed carers service model

The current contracts that support adult carers will come to an end in 2021. We are now planning a new carer service that would start in July 2021.

Back in 2019 we engaged with carers, practitioners and other stakeholders about:

  • what works well in the current provision
  • what the new service should look like
  • how it can adapt to the challenges that health and adult social care are facing

In summer 2020 we asked carers and other stakeholders for their views about the

The feedback from all of the above engagement activities is gathered in the Carers Engagement Report.  This will inform the final version of the Carers Strategy and the service specification of the future carers’ service.

Carers Service

Carers service provide support for:

  • unpaid carers
  • people that provide some form of unpaid care for their relatives, friends or neighbours

This may include:

  • Helping someone with their shopping
  • Helping someone to do their laundry
  • Taking someone to appointments
  • Giving lifts to someone who is unable to travel because they cannot walk far, or may get confused and lost
  • Reminding someone to take their medication
  • Assisting someone to get dressed
  • Reminding or helping someone to bathe
  • Helping someone with their meals
  • Helping someone with their communications
  • Providing someone with physical support to move around

There are around 64,000 carers in Cornwall. Under the Care Act 2014, local authorities must provide or arrange for services and facilities which would prevent or reduce the risk of people needing care or going into hospital.

Information and advice for carers

For information and advice in relation to support for carers or to register as a carer please visit the Care and Support in Cornwall website.

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