Waste, recycling and street cleaning customer satisfaction survey

Every year, we ask residents to tell us what they think of the rubbish, recycling, beach and street cleaning services provided by our contractor, Biffa. The survey only takes 10 minutes to complete.


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The survey will run from 1 October and will close on 31 October 2019


Your answers are all anonymous and can help us identify and address any issues, as well as manage the contract as efficiently as possible. 

Please encourage your friends and family to take the survey too. Anyone who can't access it online can get a paper copy from one of our Information Service offices or by contacting us using the details shown on this page. 

Take part in Biffa's survey