Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Rubbish collections

Waste with possible Coronavirus infection
Guidance for the disposal of waste for households with possible coronavirus infection; Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.Other household waste can be disposed of as normal. 
Full waste disposal guidance

Having your rubbish collected

All rubbish that is put out for collection must be contained in disposable plastic bags. Collections start from 7.00am. To ensure your rubbish is collected it needs to be placed at your collection point by 7.00am.

The rubbish collection service is only provided for household rubbish which:

  • is non-recyclable
  • is non-hazardous
  • can fit into a standard plastic rubbish sack

It is every householder's responsibility to protect their own rubbish until it is collected.

Sharp objects

We collect your bin bags by hand so please don't put in anything that could cause injury. Wrap broken glass securely, label it clearly as glass, and leave it next to your bags. If the collection crews believe that an item is dangerous, they will not collect it.

How can I protect my bags of rubbish from animals and birds?

You can buy a traditional rubbish bin or a wheeled bin and put your bagged rubbish out for collection in the bin. As bins are emptied by hand we prefer that wheeled bins are no bigger than 140 litres.  Alternatively you can cover your rubbish bags. You could use a blanket, towel, carpet or tarpaulin. 

Unfortunately we are currently unable to sell Seagull Proof Sacks to customers. This is whilst our Information Services offices remain closed. However, there are other companies who sell these online for home delivery.  In the meantime please follow the guidance above on how to protect your rubbish. You can subscribe to this page so that you receive an email when the situation changes and it is updated. 

Is there rubbish you can’t collect?

We can only take normal household waste. We can’t take other waste through the normal household collection round. These include:

  • bulky waste
  • garden waste
  • clinical waste and sharps

Please see below to request these as additional services. Some of these services are chargeable. 

Do not place batteries or liquid chemicalsin the rubbish. This includes paint and white spirit / thinners. Please take these to your local household waste and recycling centre.

Bulky waste

If it’s heavier than 25kg/50lb or longer than 1m, you can book a bulky waste collection. Alternatively you can take it to one of our household waste recycling centres

Garden waste

You have a few options for garden waste. You can:

Clinical waste and sharps

There is a separate service for clinical waste and sharps.

What if I need help getting my rubbish to the collection point?

We have an assisted collection service for residents who are unable to carry their rubbish to their collection point.