Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Garden waste collections

What you need to know before signing up

  • You can use this fortnightly domestic garden waste collection service for things like grass clippings, weeds, leaves and prunings.  
  • This service is for domestic households only.  Businesses, including self-catering and holiday let properties, are not eligible to apply.
  • If you're subscribing for the first time, you need to buy one of our brown bins or reusable bags when you sign up.  
  • If you've already got one of our brown bins or bags and are renewing your annual subscription you only need to pay for the collection service. 
  • You'll need a separate subscription for each bin or bag you own, so if you have two bins you need two collection subscriptions.
  • It may take up to 10 working days for a bin/bag to be delivered.
  • Please read our Terms and Conditions before signing up.  They contain important information about container warranties and when we can accept a request for cancellation and refund.

Sign up / renew garden waste collections

How much does it cost?

Collection Subscription 

The annual subscription cost below is from 1 April 2020 to 31 March 2021. If you take out a subscription after April but before January the amount you pay will be adjusted to reflect the number of months left of the current subscription year.

240 litre bin

£43.00

140 litre bin

£28.00  

70 litre reusable bag 

£22.00  

One off container prices

If you are a new subscriber to the service, you need to buy one of our brown bins or a reusable bag with your subscription. This is a one off cost in your first year and then you can continue to use the bin/bag in subsequent years.  Due to the current demand on services in relation to the COVID-19 situation container deliveries may take up to 10 working days at this time. Prices for the three different sizes are:

240 Litre Garden Waste Bin

240 litre bin

1070 mm (incl lid) x 580 mm x 740 mm

(equivalent to 4 black bin bags)

£19.00

140 Litre Garden Waste Bin

140 litre bin

1050 mm (incl lid) x 480 mm x 550 mm

(equivalent to 2 black bin bags)

£16.00

70 Litre Garden Waste Bag

70 litre bin

480 mm x 380 mm x 380 mm with Velcro flap

(equivalent to 1 black bin bag)

£3.50 

What can I put in my garden waste? 

Yes please

  • Grass cuttings
  • Leaves
  • Organic sweepings
  • Tree, shrub and rose prunings
  • Branches (up to 30cm long and 2.5cm diameter, for example, broom handle width)
  • Cut flowers
  • Weeds
  • Windfall  

No thanks

  • Cardboard, glass, metal and plastic
  • Food waste, including vegetable peelings
  • Turf, soil and rubble
  • Plant pots
  • Animal bedding and faeces
  • Invasive species, eg, Japanese knotweed, ragwort, giant hogweed, common ragwort, bamboo
  • Compostable bags
  • Coffee pods

When will my garden waste be collected?

On the next collection round after your bin/bag has been delivered.  You can check when your garden waste collection is on our website.  Please note that this will only display your collections scheduled within the next fortnight.  

Signing up part-way through a subscription year

A subscription year runs from 1 April to 31 March.

If you take out a subscription after April but before January the amount you pay will be adjusted to reflect the number of months left of the current subscription year.  For example if you sign up in June you will be charged from June to March, ie, 10 months' service.   

We do not accept new subscriptions for the current year between January and March.  If you sign up during these months, your subscription will not start until the new subscription year on 1 April and will be at the cost for that year.  

Prolonging the life of your bin

The bins are only designed to take the items shown in the list above. Please bear in mind that plastic degrades over time due to general wear and tear, and when left outside due to the effects of the sun and other weather conditions, so your bin will not last forever.  We do provide a 12 month warranty for bins (3 months for bags) against manufacturing defects, but this excludes circumstances when the bin has been misused, which includes overfilling or compacting the garden waste within your bin. 

To prolong the life of your bin, please ensure you don’t over fill it or forcibly compact the garden waste within it as pressure  builds up against the plastic sides which can cause them to weaken and split, shortening the life of your bin.  Similarly bins that are too heavy are at increased risk of becoming damaged during the emptying process.

This would not be covered by the manufacturer’s warranty or be the liability of the council or our collection contractor. In that event, any replacement costs for the bin would have to be met by the customer.

What else can I do with my garden waste?

Where can I get a water butt?

Water butts and other water saving devices and advice are available through South West Water.

How do I report a missed garden waste collection?

You can report missed collections to us using our online reporting form.

Report a missed collection online