Clinical waste and sharps collections

Clinical waste bags and sharps bins are not collected with normal household rubbish. A separate vehicle collects them on a specific round so you need to tell us if you require this service.  

Clinical waste bag collections

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You need to register for this service to have your bags collected on a weekly basis.  We ask you to register so that we know what types of bags you need collecting and how many per week. This is so that we can leave you with enough replacement bags.

You can download the registration form below and send it back to us or you can ring us on 0300 1234 141 and complete your registration over the phone, or we can send a form out to you if you prefer. 

Register for weekly clinical waste bag collections

Once your registration has been received, you will be contacted by our Contractor so you know when your collections will start.

Sharps bins are collected on demand. They are not added to a weekly collection round as they do not usually need to be collected as frequently as bags.  You don't need to register for this service, you just need to let us know you have a bin that requires collection.  

Please note: 

  • You will need to do this each time you have a sharps bin that requires collection
  • We do not supply replacement sharps bins, you need to obtain these from your healthcare provider or pharmacy.

Once your sharps bin is full and ready for collection please select the link below and complete the online request form or you can call us on 0300 1234 141 to arrange. 

Request an on demand sharps bin collection

Once your request has been received, you will be contacted by our Contractor so you know when your sharps bin will be collected. 

The following information is also contained in our guide Clinical Waste in the Home

Black Bag or Tiger bag (yellow with black stripes)

For non-infectious clinical waste including:  gloves, aprons, incontinence pads, disposable nappies, dressings, catheter bags, syringes used for food products, nappies, sanitary products, etc.

  • If you produce less than a third of a black bag of non-infectious clinical waste per week, you can double wrap it and dispose of it within your normal household waste. 
  • If you produce more than a third of a black bag per week of non-infectious clinical waste, you will need to request a collection service and use a Tiger Bag.

Orange bag

For infectious clinical waste likely to infect others contaminated with bodily fluids, eg, HIV/Hep B, diarrhoea and vomiting.

Yellow bag with purple stripe

For cytotoxic and cytostatic (chemotherapy and hormone treatment) waste.  Items that could have been contaminated by toxic, carcinogenic, mutagenic or toxic for reproduction, for example, personal protective equipment, (eg, gloves, masks and gowns), syringe bodies and tubing.

Sharps bins

For anything that can puncture the skin and may be contaminated with blood or other bodily fluids, includes: empty medicine bottles, cartridges of insulin, fingerprick lancets and platforms, pen needles, blades, glass ampoules, needles and syringes.

What are the different types of sharps bins?

  • Orange label and lid: Infectious sharps waste
  • Yellow label and lid: Infectious sharps waste contaminated with medicines
  • Purple label and lid: Sharps waste contaminated with Cytotoxic and Cytostatic medicines

Please note that we do not supply new sharps bins - you will need to request these from your healthcare provider or pharmacy.

You can report a missed clinical collection online using the link below or you can phone us on 0300 1234 141.

Report a missed clinical collection online