Online planning register
Please be aware that we are experiencing a significant increase in the volume of general planning enquiries and planning enforcement enquiries. Whilst we are aiming to maintain customer service there may be a delay in dealing with enquiries during this period. However, we are working hard to keep the planning service operating effectively and have changed most of our working practices accordingly. We are undertaking site visits on a risk assessed basis where virtual means of assessment are not available. This is to ensure that we comply with the government guidance on social distancing and to protect our staff and our residents. We have changed our procedures for Planning Committees, site notices, availability of information by hard copy and office availability. For more details on our revised processes, please see our FAQs Covid-19 impact on planning processes and bear with us at this difficult time. Thank you for your understanding.
Search for a planning application
You can use the online planning register to search for, view and comment on current planning applications and supporting plans and documents. You can also set up alerts for planning applications in your area.
Please note: Our online planning register is currently receiving high volumes of traffic. At peak times some pages and documents may take a little longer to load.
Supporting you through the process
We have some supporting guidance to help you, please see our commenting on a planning application fact sheet. Or you can view our self help video which guides you through the process of tracking applications and making comments online.
- What is included in the planning register?
- Commenting on a planning application
- How to comment online
- Other ways to comment
- Never miss a planning application
Further reading about the application process - Day in the life of a Planning Application
Our fully interactive guide; a Day in the life of a Planning Application takes you step by step through the entire planning process from the initial development idea through to the completion of development.
Never miss a planning application
To ensure you never miss a planning application you can arrange to receive email alerts when applications are submitted in a particular area. To set this up, please follow the process below:
- Log in to your Website Account for planning and click “new search.” If you do not already have Website Account for planning, register for a new account and then access the online planning register
- Search for applications in the area you are interested in. Top Tip: if you do a search on your full post code it will only show results for a few properties, but if you leave off the last letter it will cover a much broader area. To do a search for an entire parish you will need to go into the advanced search options tab.
- When the search results come back, click on the "save search" button.
- You will then be asked whether you would like to be notified via email about new search results. Click “yes”.
There is no limit to the number of alerts you can receive in terms of various sites and locations, all you need to do is set up a new search for each one.
Commenting on a planning application
You can comment to support or object to any application that's currently open for consultation. Search for applications using the application number or part of the address.
We will note all comments and make them available at our Council offices and post them on our website, where they will be available for the public and the applicant to view.
- You must include your name and address with your comments (we accept e-mail addresses, so we have a way to contact you regarding your comments if required). We can't accept confidential or anonymous comments
- Please read the Council's Under 18 Policy for information in respect of submissions by children
- Please don’t include any other personal information in your comments.
- Views expressed by third parties on our website are not the views of Cornwall Council
- Please see our Privacy Notices page for details of data protection
If you need to include information that you consider shouldn’t be public, please make sure you highlight this at the beginning of your letter and we will review it before the letter is published (paper or email letters only).
There's more on how the process works, what is suitable to include in comments and when they can be submitted, and the grounds for objection on our how to respond to planning applications page.
We can’t respond to individual comments, but you can track the progress of the planning application via the planning register.
How to comment online
To comment on planning applications using the online planning register you are required to have an online account with the Council. If you haven’t already registered or logged in, you will be prompted to before you can leave your comments. Appropriate checks will be made to ensure the authenticity of online accounts and comments posted. Any accounts or comments found to be fraudulent will be removed. If your comments are lengthy then we advise you to type them into a word processor first and then paste them into the comments form.
If you require additional assistance commenting on a planning application or need further help, please contact our Customer Relations team firstname.lastname@example.org
Other ways to comment
Read our how to respond to planning applications page for details on how to email your comments to us, or comment by writing to your local area office. We will obscure your signature when we make your comments available online.
What is included in the planning register
Most archived planning application data and some archived documents are available to view, depending on the information transferred from the previous County/District authorities, it cannot be guaranteed that the full planning history can be identified by this search engine.
Planning applications that have been withdrawn before a decision has been made are available to view online for a period of 12 months from the date of withdrawal. After 12 months limited information will be available as part of the online planning register and will appear as part of the history searches however documents will not be able to view.
Applications found to be invalid after registration will be removed from the web-site until the information required has been received.
Pre-application planning enquiry details are likely to contain minimal information because of their early, preliminary status. Pre-applications will have PREAPP at the end of the reference number eg PA12/016573/PREAPP.
You can request email notifications for applications and enquiries in your area or other applications you are interested in. These will alert you as the applications progress through the planning system.
Plans and associated documents relating to planning applications can be viewed online via the online planning register using the documents tab. You can view our planning documents help card for detailed instructions.
You can also view applications and supporting plans at an office near you, please contact us using the details on the right to arrange this.
The Head of Planning gives permission for you to download (paper or electronically) plans and documents relating to planning applications under Section 47 of the Copyright, Designs and Patents Act 1988. You cannot copy the documents for your own use as this will infringe copyright unless you have the permission of the copyright owner (the person that drew the plans or the author of the document).