Contacts - team info and contact details

Within the Planning and Sustainable Development service there are a number of teams who deal with different areas of planning.

To contact the planning service use, the details shown on this page. Alternatively, you can find out more information by clicking on the links below.

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Land Charges

What we do

A local land charge is a restriction on a piece of land or property that can limit its use or bind the owner to a payment of a sum of money. The land charges team search the land charges register for potential purchasers of properties and land.

Find out more about local land charges.

Local Planning

What we do

  • Create and monitor planning policies for Cornwall, these are yet to be approved by the Secretary of State; and will last until 2030
  • Create minerals and waste planning policy

Find out more about the Cornwall Local Plan.

Planning Delivery

What we do

  • Lead on town specific spatial strategies, which will contribute to Planning Policy
  • Work with developers and land owners on strategic development opportunities
  • Attract funding for Cornwall to deliver major schemes such as the eco-communities project in the St Austell and China Clay area and other large scale developments
  • Assist with neighbourhood planning

Find out more about neighbourhood planning.

Planning Enforcement and Appeals

What we do

  • Investigate complaints about suspected breaches of planning
  • Take enforcement action against breaches of planning
  • Monitor section 106 agreements and associated payments
  • Defend council decisions on planning applications
  • Apply for costs awards from unreasonable appeals
  • Inform other teams of appeal decisions that affect application decisions and policy making
  • Monitor and enforce on minerals and waste sites

Find out more about planning enforcement.

Development Management

From 1 April 2019, we have launched a new area team structure of 8 multi-disciplinary planning teams and Cornwall-wide specialists.

Find out more about area teams.

What we do

We provide pre-application advice and decide planning and related applications.

We deal with the following types of planning applications:

  • Planning applications which are usually less than 10 dwellings or a floor space of 1,000 square metres
  • Planning applications of more than 10 dwellings or a floor space of more than 1,000 square metres
  • Extensions, accesses, outbuildings, renewables and alterations to a property – the proposal must be within the land around the house or flat
  • Listed building consents for the above types of work
  • Certificates of lawfulness
  • Tree preservation order consents
  • Works to trees in a conservation area
  • Requests for tree preservation orders
  • Minor amendments
  • Discharge of conditions
  • Minerals and waste planning applications
  • Promotion of renewable energy and large scale renewable energy applications

Most applications can be considered by planning officers working under delegation arrangements given by the Planning Committees, leaving the Committees to deal with the most contentious applications.

Find out more about planning advice and guidance.

Planning Support

What we do

  • Support the development management teams in processing planning applications
  • Validate and register applications
  • Handle general planning enquiries
  • Process history searches

Customer Relations

What we do

The main role of the Customer Relations Team is to be first point of contact for customer queries regarding planning applications, and planning processes.

  • Assists customers with the use of the online planning register.
  • Provides advice and signpost to further information regarding submission of planning applications.
  • Can explain to customers the Planning Enforcement process/how to report a breach of planning.
  • Answers queries regarding planning applications and neighbour notification.
  • Facilitates the removal of unsuitable representations from website.

The majority of queries we are able to answer directly; in those cases where some further information is required from the relevant officer or team, we act as the link between the customer and officers in order to stream line the process. We log, process, and respond directly to these queries; aiming to do so within the 10 days stipulated by the ‘Customer Promise’.

If you would like our assistance, please forward any queries to egdcustomerrelations@cornwall.gov.uk