Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Augmentative and Alternative Communication Team

What is Augmentative and Alternative Communication (AAC)?

AAC supplements or replaces speech or writing for communication. AAC can take the form of low-tech communication systems such as:

Continue reading
  • pen and paper
  • objects
  • signing
  • books with pictures or symbols

High-tech communication systems include systems that need some sort of power to work, for example

  • single or multiple message devices that you can record on to
  • other devices such as computers and tablets that can convert symbols, text or pictures to a voice output

We are a team of Augmentative and Alternative Communication (AAC) and ICT professionals. We can provide support with implementation of high-tech voice output AAC devices within the school setting. These support children and young people with communication difficulties. The team consists of:

  • AAC Technical Officers that support the assessment process, programming and repairs
  • an advisor who can support schools with the implementation of the device into mainstream classrooms 

Our goal is to implement the AAC device in such a way that impacts teaching and learning in the classroom. The AAC team will support school staff to monitor an individual pupil’s progress. They will also set targets in line with the pupil’s Individual Education Plan (IEP) and Education, Health and Social Care Plan (EHCP). 

The Adviser may offer suggestions to targets on implementing the high-tech communication aid into everyday life.

The ACC Team use a multi-agency approach. This involves professionals working with an individual child or young person. 

For more information about agencies we work with, our key services, and support we offer, visit our AAC Team - What do we do? webpage.

"[The young person] constantly uses her iPad at home. She is never without it. She is familiar with and comfortable with using it and uses it to aid her communication all the time."

For more feedback examples and how to provide feedback, download our Feedback for the AAC team document. 

View the service leaflet

We are creating a regular newsletters. This is as part of our communications with parents/carers and settings of those young people using high-tech AAC. The newsletters contain:

  • information around contacting suppliers
  • a Core Word of the Week
  • links to useful videos and resources

View newsletters

Referral for the AAC advisor is automatically available to children who have been through the Cornwall Children’s Augmentative and Alternative Assessment Team (CAACAT). This happens once a 'Request for involvement' form has been completed. 

Referrals are accepted from schools (usually the SENCO), to pupils that already have a high-tech communication aid provided by Cornwall Council.

Find out more about the referral process and download the 'Request for Involvement' form on our AAC Referrals webpage

For more information about preparing for a successful transition, visit the Transition webpage.

AAC Steps Training 2020 West

Please contact the team via email for the latest information on training. 

For compliments, comments and complaints contact or view the information online.