If you’re struggling to pay your council tax bill, please get in touch to see if we can help you. Don't let the debt get worse.
We can still help you at this stage, so don’t delay. Contact us online today, or call us on 0300 1234 171.
If you’ve received a reminder notice
If you don’t pay your Council Tax on time we’ll send you a reminder notice. This will tell you to make a payment within seven days and make future payments on time.
If you fall behind with your instalments again, we will send a final notice. This advises you that you have lost the right to pay by instalments and you will have to pay the whole amount straight away.
If you don’t pay the balance requested in full, the next stage is to issue you with a court summons
If you want to find out more about how we collect Council Tax you can read our Recovery Policy.