If you're struggling to pay your council tax

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


If you’re struggling to pay your council tax bill, please get in touch to see if we can help you. Don't let the debt get worse.

We can still help you at this stage, so don’t delay. Contact us online today, or call us on 0300 1234 171.

You may be able to get money off your Council Tax bill

If you’ve received a reminder notice

If you don’t pay your Council Tax on time we’ll send you a reminder notice. This will tell you to make a payment within seven days and make future payments on time.

If you fall behind with your instalments again, we will send a final notice. This advises you that you have lost the right to pay by instalments and you will have to pay the whole amount straight away.

If you don’t pay the balance requested in full, the next stage is to issue you with a court summons

If you want to find out more about how we collect Council Tax you can read our Recovery Policy.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

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