Cornwall Council accepts the findings of the Local Government and Social Care Ombudsman report published today (March 2, 2021).
Cornwall’s portfolio holder for adults Councillor Rob Rotchell said: “We apologise to the individuals involved in this case for the distress caused. The Ombudsman requires us to change the way we assess people’s income when they are responsible for funding their own care.
“We will be changing our approach and our team will be taking account of these findings in carrying out assessments in the future.
“It may not be possible to comply with the recommendation relating to assessments already undertaken but we are looking into this and have raised this matter with the Ombudsman.”