Extra precautions advised for clinically extremely vulnerable residents in Cornwall

Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Guidance if you are clinically extremely vulnerable


Clinically extremely vulnerable residents are being advised by Government to take extra precautions to protect themselves now that Covid restrictions are lifted in England.

Cornwall Council is urging caution for all residents. In addition to the general guidance to get vaccinated as soon as possible, continuing to wear masks indoors, in crowded public spaces, on public transport, testing and isolating if needed, clinically extremely vulnerable residents are asked to take extra precautions. This is because they are at higher risk of severe illness if they contract the virus:


  • All clinically extremely vulnerable adults should have had both doses of the vaccine. If not, they should contact their GP or call 119 or book on the NHS app.
  • From September booster vaccines are set to be offered to adults aged 16 years and over considered to be clinically extremely vulnerable.
  • Age UK Cornwall and Volunteer Cornwall can help transport vulnerable residents who do not have their own transportation to their vaccination appointment.


  • Meet outside if possible and if not ensure good ventilation – see the COVID-19: ventilation of indoor spaces guidance for more information
  • Consider whether you and those you are meeting have been vaccinated
  • Wash your hands regularly and avoid touching your face
  • Continue social distancing if that feels right for you
  • Ask friends and family to take a lateral flow test before visiting


  • Employers are required to take steps to reduce the risk of exposure to the virus in the workplace and should explain measures they have put in place to keep employees safe at work.
  • If you need additional support to work at home or in the workplace you can apply for Access to Work.
  • You may be eligible for the Coronavirus Job Retention Scheme (furlough) or Self-Employment Income Support Scheme (SEISS), both of which are available until September 30, or you may qualify for Statutory Sick Pay (SSP) or Employment and Support Allowance (ESA) if you are sick or incapable of work.
  • If you have concerns about your health and safety at work raise them with your workplace union, HSE or email Cornwall Council at covid19@cornwall.gov.uk or contact Citizens Advice.

Educational settings

  • Clinically extremely vulnerable pupils and students should have returned to their school or other educational settings. All staff, pupils and students are advised to continue taking rapid lateral flow tests to keep themselves and those around them safe including families who are clinically extremely vulnerable.


  • The Government and our Public Health team’s recommendation is for people to continue to wear a face covering on public transport to protect yourself and others as well as reducing anxiety for those who may be clinically extremely vulnerable.
  • If you can, please plan your journey to try to avoid busy times.

Shops and pharmacies

  • Clinically extremely vulnerable people may wish to consider going to the shops and pharmacy at quieter times of the day.
  • Supermarkets no longer provide priority access to deliveries for those who were shielding but you can carry on booking deliveries in the normal way.
  • If residents need help getting online, for example to register for an online supermarket account, they can ring Cornwall Council’s support line for those who are clinically extremely vulnerable on 0300 1233334 or contact Volunteer Cornwall.

Getting extra care and support

  • Health services remain available and residents with a medical need or question should contact their GP or health consultant. Cornwall Council is working with partners in the health and voluntary sector to continue signposting to wellbeing advice.  
  • Cornwall Council is supporting Age UK Cornwall on a free, Step into Wellness coaching programme designed to provide lifestyle and mental health advice and to support people in getting back into the community. Further information can be found at Cornwall Link: Step into Wellness - Cornwall Link (cornwall-link.co.uk). To register your interest email stepintowellness@ageukcornwall.org.uk or telephone 01872 266383.
  • There is general advice and guidance on improving mental wellbeing on the Council’s website: http://bit.ly/3cgNY1W.
  • Anyone who may be worried about their own or someone else's mental health can contact 0800 038 5300 for help and support.
  • Volunteer Cornwall has local volunteers who can help clinically extremely vulnerable people who might continue to need assistance. Contact details are found on its website: https://www.volunteercornwall.org.uk/

Councillor Andy Virr, Cornwall Council’s Cabinet member for adults and public health, said: “We know that many CEV individuals are anxious about restrictions being lifted and firstly we want to reassure them that recent studies have shown that people who are immunosuppressed and have had two doses of the vaccine are significantly better protected from infection.

“We are also asking everyone to respect and protect each other and if you are clinically extremely vulnerable to take some extra precautions. If you have relatives or friends who are in this group please consider taking additional precautions to keep your loved ones safe.

“We know that it has been particularly challenging for those who are clinically extremely vulnerable and we want them and their families and friends to know that there is continued support available from our health and voluntary partners if you need a hand or are feeling anxious.”

Ian Jones, Chief Executive of Volunteer Cornwall, said: “As Cllr Virr says, support from public and community sector partners is still in place and no one who is clinically extremely vulnerable should be anxious about any concerns. Please talk to someone and do not worry alone.  Cornwall’s thousands of volunteers and community groups remain in place ready to help when required. “

Here is the updated  19 July guidance on protecting people who are clinically extremely vulnerable from COVID-19 - GOV.UK (www.gov.uk)

For more information or advice contact Cornwall Council on covid19@cornwall.gov.uk or ring 0300 1233334.   

You can also contact Volunteer Cornwall on 01872 266988 or email requestforhelp@volunteercornwall.org.uk   


Story posted on July 21, 2021

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