Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Website - usage statistics

Usage statistics

Month            Page ViewsVisits          Unique VisitorsAvailability
February 2020 3,828,925  923,620  455,432  99.97%
January 2020 4,189,758  1,023,818  508,092  100% 
December 2019 3,125,304 816,546 455,784 99.99% 
November 2019 3,777,855 946,726 503,961 99.98%
October 2019 3,737,040  869,663  405,549  99.92% 
September 2019 3,688,553  897,046  421,787  99.81% 
August 2019 3,742,545  893,576  422,839  99.94% 
July 2019 3,913,330 903,240 418,494 99.98%
June 2019 3,665,520 840,848 397,780 99.98% 
May 2019 3,762,227 853,254 388,756 99.98% 
April 2019 3,736,193  870,066  408,800  99.98%
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During February 2020 the following terms were used most frequently by people using the Cornwall Council website search:

Search queriesOccurrences
planning 1740
council tax 1136
jobs 615
recycling 287
mapping 286
blue badge 263
library 239
contact 216
bus pass 205
garden waste 188


Page Views

A page view, which is sometimes referred to as a 'hit', is counted every time a web page is requested from our site.


A visit is recorded as the number of individual sessions initiated by all the visitors to our site. If a visitor makes a number of individual sessions to our website each one is counted as a visit.

Unique Visitors

The 'Unique Visitor' figure represents the number of uniquely identified people who made their first recorded visit to the web site during the selected report period. A repeat visit is identified by a long-lasting cookie which the web site user has accepted. One unique web site user can make multiple visits, but is identified as a returning visitor and as such is not counted more than once as a unique visitor during the report period.


At Cornwall Council we are committed to providing access to all the services we deliver, via our website. Our aim is to offer our online services twenty four hours a day, seven days a week.

In order to provide independent verification, we use a third party service to constantly monitor website availability.

Cornwall Council aims to maintain 99% availability for its website.