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Deductions from wages or benefits

If we’ve obtained a Liability Order and we know your employer, we can tell your employer to deduct money from your wages to pay off your debt. You can also request that an attachment to earnings is set up to prevent the debt being sent to an enforcement agent (bailiff) and prevent extra costs being added to your account.

The instruction will tell your employer:

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  • how much you owe
  • how much they need to take from your wages

Your employer by law must follow these instructions and make deductions from your wages as soon as possible, or they could be fined.

You must tell us if you change your employment within 14 days of the change or you may be fined.

Remember -You’ll still be expected to keep your current bill up to date on top of paying off your arrears.

The table below shows the amounts that we will take from your weekly wages.

Net wages Deduction rate
Below £75 no deduction can be made
£75 to £135 3%
£135 to £185 5%
£185 to £225 7%
£225 to £355 12%
£335 to £505 17%
above £505 17% for the first £505 and 50% for the remainder

The table below shows the amounts that we will take from your monthly wages.

Net wages Deduction rate
Below £300 no deduction can be made
£300 to £550 3%
£550 to £740 5%
£740 to £900 7%
£900 to £1420 12%
£1420 to £2020 17%
above £2020 17% for the first £2020 and 50% for the remainder

If you receive Universal Credit, Job Seekers Allowance, Income Support or Employment Support Allowance we will ask the Department for Work and Pensions (DWP) to deduct money from your benefit.  We can also request deductions from your Guaranteed Pension Credit.

We will take £3.65 per week to help pay what you owe.

Remember -You’ll still be expected to keep your current bill up to date on top of paying off your arrears.

If you’re claiming Council Tax Support, apply for extra help if you are really struggling to pay because of financial hardship.