Change of circumstances for council tax

 

We use your council tax account reference to verify who you are. We will ask you to provide this whenever you contact us.

Report a change of address

Use this form to report a change of address or to register for council tax for the first time. If you have an existing council tax reference we can update your details more quickly if you register for our self-service application. This will also allow you to track your change and view details of your account 24 hours a day, 7 days a week.

Report a change of address or register for the first time form
Apply for money off your council tax bill

In some cases you may be entitled to money off your council tax bill, or you may not have to pay council tax at all. 

This includes some single adults, empty properties, students, second homes, carers, people with disabilities and other circumstances.

Get money off your council tax bill

Someone has died

When someone has died, the cornwall registration service can help you tell the people who need to know.

To make things easier for you, when you register a death in Cornwall, you can also choose to let Cornwall Registration Service inform government departments and local council services through the tell us once service.

Disregard or discount ending

Use this form to tell us your disregard or discount should end. You will be asked the date the discount or disregard is to end and the reason.

Once you have submitted this form you will be provided with a reference number.  Please ensure you quote this number along with your council tax account number if you have any queries. 

Tell us your disregard or discount should end

More information about council tax discounts.

Cancel an exemption

Use this form to tell us your exemption should end. You will be asked the date the exemption is to end and the reason. 

Once you have submitted this form you will be provided with a reference number.  Please ensure you quote this number along with your council tax account number if you have any queries. 

Request to cancel an exemption

More information about council tax discounts.

Cornwall Council, as the Data Controller, is committed to protecting your privacy and any personal data you provide or we collect about you will be stored securely and only used for council tax purposes, in accordance with our Privacy Notice.  We will not use your information for any other purpose or give it to anyone else unless we are required to do so by law.  For example, we have a duty to protect public funds so we may need to use the information held about you for the prevention and detection of fraud which would require us to share it with other Council statutory services or organisations responsible for auditing or administering public funds. 

You will receive an email summarising the details you have provided.  We aim to process your form within 10 working days.