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Visitors thanked for postponing trips

Ahead of the May bank holiday weekend Cornwall Council is saying a big thank you to visitors who have deferred their trips to Cornwall during the pandemic.

The authority is now reporting around a third of the daily number of complaints it was receiving about holiday accommodation providers suspected to be open illegally compared to a month ago over Easter.

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It is remaining vigilant and together with Visit Cornwall is asking residents and visitors to continue following social distancing rules over the upcoming three-day weekend including during any celebrations planned for VE Day.

The Council is reminding businesses to work together with customers whose holiday bookings have been affected to find solutions, either by postponing or refunding trips.

Cornwall Council Leader Julian German said: “As we wait to hear how the restrictions put in place to prevent the spread of Coronavirus may be gradually lifted in the coming weeks and months, we want to thank all our visitors who have deferred their trips to Cornwall this spring.

“Their efforts to stay at home have helped alleviate pressures on our public services, including the NHS, and we need their continued support to fight this health crisis together.

“We also want to thank all the accommodation providers and holiday businesses who have complied with the Government’s closure orders and we are aware of the huge impact this is having on the tourism and hospitality sector in Cornwall. We’re saying to all our visitors who were planning trips here to please stay at home, stay safe and come back to Cornwall when this crisis is over.”

Malcolm Bell, Chief Executive of Visit Cornwall, said: “To all those thinking of coming to Cornwall for a break or to visit friends or relatives,  as well as local people considering taking a trip out over the Bank Holiday, the message is simply please don’t”. 

"We are all making great progress with supressing the virus and now is not the time to let up on our national effort.

"Cornwall will be here when you are allowed back and we are planning for your return so that you can make lifelong memories in our wonderful Duchy."

Anyone concerned about social gatherings should contact the police by calling 101 or email 101@dc.police.uk and call 999 in an emergency.

If a business is suspected of flouting closure orders reports should be made to Cornwall Council on 0300 123 1118 or email covid19@cornwall.gov.uk.

VE Day 75 website has ideas on how communities can still come together to celebrate and remember.

Business guidance recently published by Cornwall Council and backed by Visit Cornwall asks that visitors consider postponing rather than cancelling their holidays and to talk directly to holiday accommodation providers to work out solutions.  

There will be instances where customers cannot postpone their visits to an alternative date and the guide outlines what to do if a cancellation is needed.  

 

Booked a holiday in Cornwall which has been cancelled? Read our advice for holidaymakers


Story posted on May 7, 2020