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Renters urged to get in contact now if worried about losing their home

If you rent your home and are worried about being evicted, we’re urging you to get in touch with us now so we can work with you and your landlord to help find a solution.

At the beginning of lockdown the government put in place measures to protect tenants from eviction. Those measures were recently extended but are due to end on August 23.

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Cornwall Council cabinet member for homes Andrew Mitchell said: “You may be a renter who is experiencing difficulties, including being able to pay the rent.  The ban on evictions has been useful but there will some renters out there who are dreading the next few months. Our message is that Cornwall Housing’s Prevention & Engagement Service is open for business and we encourage you to get in touch and ask for help and support so we can try to prevent you losing your home.” 

“Similarly, there may be landlords out there who are getting ready to serve notice or to pursue existing possession orders once restrictions are lifted. Again, we are here to offer advice on the support that is available to help them if they have a tenant who is breaching their tenancy agreement.” 

“We can offer mediation and support to both parties to help avoid evictions.” 

One in five households in Cornwall privately rent their home and some of those households may have suffered money worries due to the coronavirus crisis.  Many landlords, who have been able to apply for mortgage holidays just like homeowners, are doing what they can to help.  Landlords too may also be facing financial pressures and tenants should continue to pay their rent if they can afford it. 

Ruth Clarke from the Cornwall Residential Landlords Association (CRLA) said: “Landlords and tenants are all in need of support as we come out of the current crisis to ensure continued provision of quality housing to good tenants.” 

Need help and support to prevent homelessness? Talk to Cornwall Housing's Prevention and Engagement Team 

If you are living in a Cornwall Housing managed home and find that you are struggling to pay the rent, please get in contact with the rent management team on 0300 1234 161.  

Worrying about whether or not you will be able to keep a roof over your head can take its toll and help and support is available for anyone concerned about their mental wellbeing.

The Council is continuing to encourage those who can pay their Council Tax to continue to do so but for anyone who is struggling to pay their Council Tax, please do get in touch and explore how we can help.  

We have already been able to help those households currently receiving Council Tax Support after the Government announced a further contribution to the Council Tax Hardship Fund.  That meant we were able to give everyone of working age currently receiving Council Tax Support (25,000 households) an extra £150 off their Council Tax. 

There are also three discretionary funds to support residents in need of extra financial help.    

Discretionary Housing Payments for residents who rent their home, are in receipt of Housing Benefit or Universal Credit and need extra help to pay their rent.    

Exceptional Relief for working age residents in receipt of Council Tax Support and who need further financial help to pay their Council tax    

Crisis and Care Award scheme which can provide extra help in emergency or disaster situations.    

Find out more about benefits available including details of eligibility criteria for Housing Benefit