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National roads survey gives residents opportunity to have their say on Cornwall’s transport network

A sample of more than 3,000 randomly selected residents across Cornwall will be asked for their views on Cornwall’s roads, footpaths and cycle ways in a national survey taking place from June 2020.

The independent National Highways and Public Transport Satisfaction survey covers all aspects of transport – from highway maintenance and road condition to access to public transport and tackling congestion. The survey also looks at road safety, asking participants for their views on the provision of safe crossing points and dropped kerbs, as well as traffic calming measures and the safety of pedestrians and cyclists.

Cornwall Council is one of more than 100 local authorities to sign up to the survey, which is now in its eleventh year.

Members of the public will be asked the same questions whether they are in Cornwall, Cheshire or County Durham. Their answers will be compared with the views of other members of the public in England and Wales.

Last year’s survey results showed an increased satisfaction in road maintenance (up 4% from 2018 to 2019) supporting the findings of the Council’s residents’ survey which also saw an increase from 25% to 35%.

The questionnaire will be sent to a minimum random sample of at least 3,300 of Cornwall’s residents from June 2020, followed by a reminder, with initial local and national results published in late October. Since the survey is based on a sample, residents that receive a copy are being urged to take part.

Haven't received a survey, but would like to take part?

Cornwall Council cabinet portfolio holder for transport Geoff Brown said: “This is an important survey for us. We are committed to listening to our residents and the findings help build the picture of what is working well and what we need to improve.

“Increased satisfaction in road maintenance reflects the investment we have made over recent years. Council investment will see an extra £20m spent on our highway network by 2021 and in the last year more than 300 roads have been resurfaced across Cornwall as a result of the first phase of this funding.

“Last year’s survey also revealed lower satisfaction levels with access to public transport in Cornwall. In January we signed a new eight year contract for Cornwall’s supported bus network which will see new routes and an increase in the frequency of services. And while the coronavirus restrictions has had a major impact on the demand for public transport – these services will be back up and running as restrictions continue to be lifted.

“By joining in with this national survey we can identify areas of best practice and spot national, regional and local trends. I would urge anyone who receives a questionnaire to take part.”