National report shows effectiveness of Cornwall’s Trading Standards team

The first national report on the value of local Trading Standards teams has highlighted the effectiveness of Cornwall Council’s consumer watchdogs.  

The report from the Association of Chief Trading Standards Officers (ACTSO) is the first to use data from 108 teams across England and Wales.

Continue reading

Based on the financial year 2018/19, it demonstrates the impact of Trading Standards teams embedded in local councils.

Trading Standards are law enforcement agencies that exist to promote and protect the safety, health and economic vitality of the country’s local communities.   

The ‘Value of Trading Standards’ report shows that across England and Wales in 2018/19 officers were able to prevent £42 million in consumer losses, seized over £20 million worth of unsafe and counterfeit goods and prosecuted more than 1,000 criminals.   

Cllr Rob Nolan, Cornwall Council’s Cabinet Member for the Environment and Public Protection, said the national figures were reflected in the results achieved by Cornwall’s Trading Standards.

Cllr Nolan said: “Over the same 2018/19 year, Cornwall’s Trading Standards teams prosecuted 31 offenders and issued 11 further formal warnings. Prison sentences of nearly 14 years were imposed as well as financial penalties of over £77,000. On top of that, nearly £12,000 was recovered under the Proceeds of Crime legislation.

"Trading Standards interventions prevented over £40,000 from being handed over to criminals and 156 victims of scam mail and scam phone calls were supported by our team of Trading Standards Volunteers, helping them to avoid future scams and feel safer in their own homes.

"Our officers also worked to prevent unsafe consumer products reaching the shops, with over 5,000 unsafe products, worth around £125,000 being stopped before they hit the shelves.

"And in terms of supporting our local businesses in Cornwall, Trading Standards officers have partnered with 36 businesses under the Primary Authority advice and guidance scheme and have accredited over 300 businesses through the ‘Buy With Confidence’, the ‘Made in Cornwall’ and the ‘Product of Cornwall’ approval schemes.

Our Trading Standards service definitely delivers great value for money in protecting consumers and helping Cornish businesses to thrive.”

Cornwall Trading Standards is responsible for enforcing around 40 Acts of Parliament and more than 1,000 associated regulations which have an impact on residents - from the safety of children's toys to the honesty of property descriptions when buying a home. Officers investigate ‘clocked’ cars and the welfare of farm animals. The department is responsible for ensuring that sales are carried out within the law.

More information on regulatory services within the Public Protection Service can be found by visiting Cornwall Council's Regulators Code and Public Protection Fees and Charges pages.

Posted on 8 November, 2019