Volunteers needed to support isolated Cornwall people to use their Echo Spots

A call out has been made for people in Saltash, Camborne and Liskeard who have some spare time to help an older person learn how to use their new Echo Spot device.

The devices have been allocated to people as part of an initiative led by Age UK Cornwall and the Isles of Scilly (CIoS), who were awarded funding from the Cornwall Council Technology Enabled Care grant.

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There have been 32 Echo Spot Devices made available and the aim of the initiative is to see how the technology could support people to feel less isolated and there are already some very positive stories emerging on how people are benefitting.

Age UK CIoS said: “There are a number of people on the waiting list to receive their Echo Spot who require support to set up the device. Set-up requires several accounts and apps that can be quite daunting for someone very new to technology, to tackle on their own.”

“This is a new and different sort of volunteering role. I’m sure there are lots of people who are experienced in using these pieces of technology that have some spare time and would enjoy helping older people set them up. It’s a very rewarding role and we’re really eager to hear from people who are able to help.”           

Cornwall Council portfolio holder for adults Rob Rotchell said: “I’m very pleased to see that people are already enjoying new experiences with their technology. It’s clear that this is having a really positive effect on those people already using the devices.”

“This is a great example of how technology is supporting people with their care and support needs. There may have been fears that technology could further isolate people but the results so far are proving the opposite with one person who has found her friends staying longer and chatting more, with Alexa proving a real talking point for them.”

The role would involve visiting someone in their own home, helping them install the new technology and providing individuals with some helpful tips to get them off to the best possible start. Follow up support is then regularly provided for further advice and guidance. This exciting volunteer role has proven to be a very rewarding and interesting one and can be completed at a time mutually suited to the volunteer and the person receiving the device.

To find out more about how you can volunteer with Age UK on this, and other available roles you can call on 01872 266383 or by email email@ageukcornwall.org.uk

You can also find full details on their website https://www.ageuk.org.uk/cornwall/get-involved/volunteer/echo-spot-volunteers/

Posted July 31, 2019