Twelve Cornwall Council car parks to move over to ‘pay on exit’

The first Cornwall Council car park to move over to pay on exit will be officially opened in Penzance in March.

The Harbour car park in Penzance is the first of twelve car parks in eight towns that are being moved over to pay on exit technology as part of the Council’s Positive Parking Framework

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Cornwall Council cabinet portfolio holder for transport, Geoff Brown, said the move to pay on exit would make it easier for customers as well as support local economies.

“Pay on exit parking has been shown to encourage people to stay longer in town centres as they don’t have to rush back to their car when their car parking ticket is running out.

“It also means civil enforcement officers (CEOs) will not be tied up having to check pay and display tickets. This frees them up to do more work taking action where cars are parked illegally – which we know frustrates residents.”

“Free evening parking in most Cornwall Council car parks will continue and has helped support local evening economies.  We’ll also be continuing with flexible pay and park options during the day time, such as being able to buy batches of reduced rate parking sessions via the JustPark telephone payment and offering seasonal permits at a reduced rate.”     

Jim McKenna, Cornwall Councillor Penzance Promenade said: "The introduction of ‘Pay on Exit’ for the Wharfside car park, the Council’s first in Cornwall, is great news for Penzance and has been requested by many businesses in the town. Evidence collected from elsewhere in the country last year, by the Positive Parking Panel on which I sit, indicates that people using them tend to stay longer, thus increasing car park income without having to raise hourly rates. The recommendations of the Parking Panel, combined with a collaborative approach from Cornwall Council officers and Councillor Geoff Brown when working with Penzance Town Council, the BID, Chamber of Commerce and Penzance Regeneration Board, mean that from April, Penzance will have much more competitive car parking charges. This in turn will hopefully see more people paying less to park."

Tim Dwelly, Cornwall Councillor for Penzance East said: "This is good news on many fronts. Visitors will stay for longer visiting the high street and enforcement officers will be able to spend more time in Penzance back streets. Best of all, the new 96p per day resident batch price for Harbour Car Park will work with Pay on Exit seamlessly. That means more people who work in town parking in the Harbour car park instead of in residential streets."

Work is now being carried out at the twelve car parks to enable the installation of the pay one exit technology.  Pay on exit means that the motorist takes a ticket at the barrier when entering the car park, pays at the machine when ready to leave and then inserts the ticket via the exit barrier. There will be some disruption while the works at the car parks take place and some of the car parks will be closed or operating at reduced capacity before reopening as pay on exit. 

All 12 car parks will be changed over to pay on exit and open by Easter 2019. 

The car parks are:-

  • Town Quarry, Falmouth
  • Main Car Park, Fowey
  • Milpool, Looe
  • St Georges Road, Newquay
  • The Manor, Newquay
  • Link Road, Padstow
  • Harbour, Penzance
  • The Island, St. Ives
  • Trenwith, St Ives
  • Garras Wharf, Truro
  • Moorfield, Truro
  • Old Bridge Street, Truro     

Cornwall’s Positive Parking Framework is set to be a benchmark standard for local authorities who, like Cornwall Council, have aligned  their parking policies and operations to the Positive Parking Agenda, a national initiative supported and assisted by the British Parking Association.

As well as the introduction of Pay on Exit technology at the twelve car parks, Positive Parking Framework plans include:-

  • A trial to enable Care Quality Commission accredited carers to park on the street whilst providing care services to vulnerable people
  • A review of the role of our Civil Enforcement Officers as better use of technology means that they will be freed up to visit more areas that are not currently frequently patrolled, to ensure that traffic congestion through illegal parking is reduced.
  • Improved directional signage, contactless payment, discounts for residents and businesses, raising awareness of season tickets and other payment options.
  • Mobile camera technology to help with more efficient enforcement or targeted enforcement around schools and colleges to support reductions in traffic congestion.

Geoff Brown added: “We are investing in our car parks to improve the experience for motorists.  Income from car parking is vital as it enables us to continue making the best use of our resources and target funding to help maintain Cornwall's 7,300km road network.  Cornwall’s roads are some of the best in the country with the Council rated as amongst the top 25% in the country for keeping our main roads in good repair. Without the income from car parking charges, the Council would need to increase council tax to generate the same amount of funding."

“Whilst we receive about £9.7 million net income from parking each year, Cornwall Council is spending £45 million on maintaining the condition and safety of Cornwall’s roads and 2,700 bridges and retaining walls, as well as the car parks themselves.”

 

Story posted 20 February 2019