Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Textphone/minicom and call recording policy


If you are a textphone (minicom) user, please contact us using Text Relay by dialling 18001 before the number you require.

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Text Relay assisted calls are charged at your telecommunication provider’s normal rates

If you have any problems connecting to the Council or it is your first time using Text Relay, dial 0870 240 95 98 from a textphone for help or visit

Our call and screen recording policy gives information on who can access call recordings, what will be recorded, and what recordings can be used for.