Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

What can you do as a community?

Things you can do to help

  • Connect with neighbours, find volunteer groups in your area and offer your help. Search facebook for local community support groups
  • Check in on any vulnerable family, friends and neighbours. Sometimes just helping them with their shopping and checking they have everything they need can make a big difference.
  • If you know someone who’s self-isolating and needs help with shopping, collecting medicines or other practical help and support, and you are unable to support them, they can contact Volunteer Cornwall directly to request a volunteer by ringing 01872 266988 or emailing have made arrangements with local pharmacies to include prescription collection as part of the service and will follow up with the individual to ensure the volunteering has happened and their needs were met.
  • People who are self-isolating to do what they can to avoid visitors to their home and any deliveries of groceries, medications or other shopping to be left at the door so please ensure that when you are providing support this advice is followed.

You can provide help and support safely in the community if:

  • You are well and have no symptoms like a cough or high temperature and nobody in your household does
  • You are under 70
  • You are not pregnant
  • You do not have any long-term health conditions that make you vulnerable to coronavirus.
  • Always make sure you follow the health advice
  • Have a look at the helpful steps you can take to stay safe while interacting and supporting others in need in the community Cornwall Link website
  • Have a look at the government’s advice – How to help safety

Here are some things to consider before you start volunteering

  • Ensure that you understand the nature and demands of the role that you plan to carry out, particularly in relation to emotional burden and to safeguarding risks.
    See the new guide on how to look after your mental health and wellbeing during the Coronavirus pandemic.

    Guidance for the public on the mental health and wellbeing aspects of coronavirus (COVID-19)

  • Make sure you are familiar with Cornwall’s processes for responding to, recording and reporting a safeguarding concern and ensure you know how to report a safeguarding concern affecting a child or an adult. Guidance can be found on recognising and reporting abuse on the Safeguarding Adults pages and the Cornwall and Isles of Scilly Safeguarding Children Partnership.

  • Be mindful that your actions, however well intended could be misinterpreted. It is important to be careful not to place yourself in vulnerable situations, for example, never give your personal contact details to a child or young person. Be open and transparent when carrying out any activity
  • Think about who can support you in your volunteering role, your friends and family or think about buddying up, peer support or volunteer meetings. Ensure you know who you can turn to if you are
    worried about something
  • Please remember, social distancing and hand washing are the main tools in the battle against COVID-19

  • If you are worried about someone's health - Encourage anyone you are in touch with or supporting to use the NHS 111 online Coronavirus service. They should only call 111 if they can’t get online, their symptoms worsen or they have been instructed to. Call 999 if you believe someone’s life is at risk.

Download our Covid-19 Community toolkit

The Government has produced a fact sheet designed to address specific concerns that people involved in supporting their community may have at this time. This includes important information about when you need DBS checks and whether anyone is barred from volunteering. 

View government factsheet on volunteering

Grants and funding

Learn more about Coronavirus (COVID-19) funding resources and guidance for charities and community groups seeking assistance.

Coronavirus funding resources