We all need a little extra support at some point in our lives, so we offer helping hand services to make things a bit easier.
This page explains what might be helpful, but please bear in mind that everybody’s situation is different, so what’s available will vary from person to person. Check out our Helping Hand policy which sets out our goals to make sure that everyone can access our services easily
Many of our services are free or provided at cost price.
I’m finding it harder to cope at home
- Our Lifeline personal alarms can help to keep you safe at home.
- Adapting your home might make life easier - you may qualify for free support to sort out what you need.
- If you are a carer, Kernow Carers Service can help.
- Trading Standards volunteers can provide scam support visits and help you block unwanted calls.
- Our Buy with Confidence scheme can recommend local businesses.
- A free home fire safety check can give you peace of mind.
- Our assisted waste collection means you don’t have to carry your rubbish and recycling to the kerb (and we collect clinical waste too).
- Our Handyperson Service can help you with repairs without a big bill.
I am worried about money
- It’s worth checking with us if you are eligible for any benefits,
or a discount on your Council Tax
- You might be able to get school meals for free,
or help with child care costs
- Our Family Information Service supports families and children
with many things including childcare, parenting, health
and much more
- We support victims of loan sharks
I sometimes need assistance due to my sight, hearing or speech
- We can provide bills and literature in braille, large print, audio or easyread. Find out more about alternative formats.
- Textphone / Relay UK can help you to phone us
- Advice, information and aids are available
- Fire safety advice and information
- British Sign Language video on fire safety and smoke alarms
Everything seems to be online these days I find it really daunting
My dad is not very well and I don’t know how he will cope