Poppy Calls

Cornwall Fire and Rescue Service (CFRS) is working in partnership with 'Poppy Calls'; the free of charge repairs and maintenance service from The Royal British Legion, aimed at veterans, ex-service personnel and their widows/widowers.

Cornwall FRS and 'Poppy Calls' are working together across Cornwall, to each in turn ensure home fire safety checks and necessary home repairs are carried out in older or disabled veterans' homes. The main aim of this partnership is to check that residents have working smoke alarms and fit them if they are needed free of charge. By working together we will be able to help and assist more people efficiently.

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Ian Woodhead (who makes visits on behalf of Poppy Calls), has been shown how to carry out a full home fire safety check and his work will be officially recorded back at Service Headquarters.

Through Ian's work, he has come across a lot of people who are either older or may have been disabled in the line of duty. They may not only need work doing around the house but need help with checking that they are safe from accidents. Ian was previously a Fire Chief in the Royal Navy, so checking smoke alarms and exit routes comes naturally to him.

In return, Cornwall's Firefighters will be looking out for emergency repair work needed in homes of elderly or disabled people they visit as part of their community safety work and Free home fire safety checks. They will recommend the 'Poppy Calls' service to veterans and ex-services personnel that need help with maintenance and repairs to their homes.

Poppy Calls have a dedicated and trusted team of experienced handypersons who are fully trained to carry out low-level but high impact maintenance in your home, such as:

  • changing light bulbs and tap washers;
  • putting up shelves, curtain rails and grab rails;
  • fitting smoke alarms and carbon monoxide detectors;
  • fitting and changing door locks and other security features;
  • building access ramps and sheds; and
  • installing care phones.
  • have served in the Armed Forces for at least seven days, or be the dependant of someone who has served (widows, widowers, civil partners and cohabiting partners); and
  • be receiving a means-tested benefit.

If you're unsure about whether this includes you, give us a call  free on 0800 032 0306.

All calls are strictly confidential and we consider every case very carefully.

Alternatively, if you would just like to enquire or arrange a Free home fire safety check  for yourself, friend or relative, call Cornwall FRS on 0800 3581 999 or fill out the Free Home Fire Safety Request Form.