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Ask a Fire Officer

We hope you have found the information you require in the Business Fire Safety pages.  If you cannot find what you need or require further information or advice, contact your local Fire Safety Officer or fill out our enquiry form below and a specialist Officer will contact you.

Frequently Asked Questions

If you have a specific question you may want to check our frequently asked questions database. Simply put 'Business fire safety' into the search bar.

Contact a Fire Safety Officer

Contact a Fire Safety Officer for a fire safety concern, complaint or general enquiry.

If you have a fire safety concern you think we should know about please complete the form below. This will then be forwarded to the relevant fire safety officer.

The fire safety officer will investigate your concern within seven days. If they decide any further action is necessary this will be completed within 28 days.

All fire safety concerns are treated with confidence although non-personal information may be released (Freedom of Information).

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Ask a fire officer


DATA PROTECTION: The information you provide on this form will be held by Cornwall Fire and Rescue Service.  Your information will not be used for any other purpose by Cornwall Council, and will not be passed onto any other third party without your permission.  In accordance with Cornwall Council's Record Retention Policy, the information you provide on this form will be retained for its purpose, after which period it will be destroyed in a secure manner.  All personal information held by Cornwall Council is held safely in a secure environment.

Business Fire Safety

Cornwall Fire & Rescue Service
St Austell Fire Station
Carlyon Road
St Austell
PL25 4LD

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Fire Safety Advice

0800 3581 999 (24 hours)

01726 72582 (9am-5pm)