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Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Case Studies

As part of our continuing improvement we are keen to communicate the areas of best practice within the service and to highlight the successful work being undertaken in the communities of Cornwall. We have developed a process for creating and communicating case studies, which are intended to demonstrate the effectiveness and impact of projects and workstreams across all of our service areas.

We want to celebrate our good work by publishing this information so that you can look at the activities we are undertaking. For our members of staff that are considering a similar activity or project, they can learn from previous experience. We can also share learning outcomes from an operational incident or training, whether positive or negative.

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We want to showcase the work we do across the Service and how we align to our service plan priorities.

We also publicise our successes on the Chief Fire Officers Association (CFOA) website so that we can share our experiences with other fire and rescue service authorities in the country.

For further information please contact the Business Support on 01872 322053.

The case studies have been split into the following categories below, that will open the relevant section on this page:

Use 'Ctrl' & 'F' if you want to search for certain key words.

We will be adding more case studies to this page over the coming months.

In simple terms, it is better to try to stop something from happening than it is to try to fix it after the event.  We do this through proactive early intervention, advice, awareness raising and education. View the prevention case studies below:

Protection can mean different things to different people.  We provide services to help protect people, property and places by undertaking a range of statutory and enforcement duties. View the prevention case studies below:

We provide a professional service in the preparation of, response to and recovery from a range of emergency situations. This area contains information of operational issues including fire control, incident attendance, road traffic collisions, response plans, staff cover and the on-call duty system. View the prevention case studies below:

The Service ensuring that our responsibilities for planning and preparing are met. View the prevention case studies below:

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