Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Doorstep Rogues

Some doorstep sellers are honest, but unfortunately there are some rogue traders who target their victims by making uninvited ‘cold calls’ and offering to provide goods or services.

The rogues target people who are less able to check the quality of the work or who may be easily intimidated into parting with large sums of money. These goods or services are poor quality, but when consumers try to complain they find it difficult or impossible to contact the trader who often refuses to return or has disappeared.  

Continue reading

If you have evidence of a scam operating in your area, or you are worried about a doorstep trader we would like to hear from you. Don’t confront them. Just get as much information as you can, such as:

  • vehicle description and registration number,
  • business name
  • what they are selling or the work they are doing
  • dates and times of the visit 

and then email tradingstandards@cornwall.gov.uk or call 0300 1234 191 .

 A Doorstep Crime Information Pack and ‘No Cold Callers’ door sticker has been produced to protect Cornish residents from criminals that come knocking on their doors. The pack has been produced by ‘Devon and Cornwall Doorstep Crime Reduction Partnership’ – a partnership between Devon and Cornwall Police and the local Trading Standards Services.

The leaflet offers advice on how to deal with callers to your door, tips on how to keep safe and contact details of organisations that can help.

You can download the documents below: