EU Settlement Scheme ID scanning service

Please read our information on how we are supporting residents and businesses, as well as information on affected services.

On this page you can find out about how to use our ID scanning service for the EU Settlement Scheme.

The EU Settlement Scheme

If you’re a European Union (EU), European Economic Area (EEA) or Swiss citizen, you and your family will be able to apply to get either settled or pre-settled status.

This will mean you can continue living in the UK after 31 December 2020.  You have until 30 June 2021 to apply for either settled or pre-settled status.

Cornwall Council is one of the local authorities supporting EU, EEA and Swiss citizens to complete the ID verification part of the process.  This is a scanning only service and does not guarantee the success of the application. We will not be providing any advice on the application, immigration or settled status.

Who should apply

Information on who is required to apply for pre-settled or settled status can be found on the Government's EU settlment scheme web page.

Identity verification

You’ll need a compatible Android phone or tablet or an iPhone 8 or above if you want to scan your identity document yourself.  This can be your own phone or tablet or someone else’s.

If your mobile phone or other device doesn’t have near field communication (NFC) you can make an appointment to bring your ID document to us.  Here it can be scanned and verified for you.  You will then be able to make an application for pre-settled or settled status.

We will not need to keep your ID document.  In most cases you should not be asked to send your passport anywhere else during your application for pre-settled or settled status.

Be sure to come in before you start your application. If you have already started the application process we will not be able to help you.

Please note that if you have already submitted your application for pre-settled or settled status then you are required to post your ID document to the Home Office even if you attend the local authority EU Settlement Scheme ID document scanning service.  If you have attempted self service and submitted your application without completing the ID verification process then please contact the Home Office.

How do I book an appointment to use the ID document scanning service?

Please call us on 0300 1234 181. Lines are open Monday to Friday from 9am to 5pm.  Appointments are available at Truro Registration Office, Dalvenie House, New County Hall, Truro TR1 3AY.


It's free to apply to the EU Settlement Scheme.

The cost of using the ID document scanning service is £14.00 (including VAT).  You can pay on the day using cash or a credit/debit card.

What to bring to your appointment

  • your current valid biometric EU, EEA or Swiss passport or a valid Biometric Residence Permit (BRP) for family members of an EU, EEA or Swiss citizen
  • a mobile phone that can receive text messages or a device that can receive email

Only the ID documents listed above can be checked by us, if you do not have one of these ID documents then please click on the link below for your options.

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