What are advocacy services?

Advocacy services help people and carers to: 

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  • Speak up for themselves
  • Get their voice heard
  • Understand their rights
  • Find and understand information
    • Make decisions about what they need
    • Find the right support for them
    • Tell the important people in their life like family, social workers, carers or support workers, doctors and nurses what they want.

There are different types of advocacy. This includes:

  • Self-advocacy – people speaking up for themselves
  • Peer and group advocacy – people with lived experience supporting others
  • Independent professional advocacy – people who are paid to advocate on behalf of others

Local authorities must involve people in decisions made about them and their care and support and are required to help people express their wishes and feelings, support them in weighing up their options, and assist them in making their own decisions.

Some people have family and friends who can help them speak up for themselves, others may need an independent advocate. An ‘independent advocate’ is someone who is paid to deliver professional advocacy and has had specialist training to make sure they do a good job. 

The statutory duties related to independent advocacy are:

  • NHS Complaints Advocacy
  • Care Act Advocacy
  • Mental Capacity Advocacy
  • Mental Health Advocacy

We want to hear your views about what is good about advocacy services in Cornwall and how we could make them better. The contracts that Adult Social Care has in place will come to an end in 2020 so we want to know what the new services should be like in Cornwall.  The closing date for the survey is Sunday 11 August 2019.

Advocacy survey

Here is an easy read version of the survey. 

We are also organising an event to talk about advocacy services on Tuesday 9 July at 9.30am-1pm at Pool Innovation Centre, Trevenson Road, Pool, Redruth, Cornwall TR15 3PL.

Please use the car park next to Cornwall College. You can also get there by bus which stops next to Cornwall College.

If you would like to attend the event or have any questions or ideas in relation to advocacy services please email